----==_mimepart_6936dd206df3d_22cb93256a4346150a9 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Timon,=C2=A0 A credit for $37,314.12 has been created for Souad An= drews for the overpayment of taxes. =C2=A0Can you please verify who to ma= ke the check out to and what address to send the check to? =C2=A0Apprecia= te your help. Thanks, Cathy =C2=A0 Cathy Saari Collections= & Contact Center Specialist 2|=C2=A0TheKey 1-866-226-1702 billing@thek= ey Hours-8:00am -5:00pm EST M-F =E2=80=8B=E2=80=8B = =0D =0D On=0D Thu, 4 Dec at 3:25 PM=0D , Cathy Saari wrote:=0D= =0D =0D Hi=C2=A0Timon,=C2=A0 =0D =0D A credit for $37,314.12 has been created for Souad Andrews for the overp= ayment of taxes. =C2=A0Can you please verify who to make the check out to= and what address to send the check to? =C2=A0Appreciate your help. =0D =0D =0D Thanks, Cathy=C2=A0=C2=A0 =0D =0D =0D =0D =0D Cathy Saari =0D =0D Collections & Contact Center Specialist 2|=C2=A0TheKey=0D =0D 1-866-226-1702 =0D billing@thekey =0D Hours-8:00am -5:00pm EST M-F =0D =0D =0D =0D =0D =0D =0D =0D On=0D Tue, 2 Dec at 1:17 PM=0D , Lauren Doumbia wrote:=0D =0D Thank you for the insight, Kristy! =0D =C2=A0 =0D That method works. =0D =C2=A0 =0D =0D =0D Lauren Doumbia Team Lead, Accounting | TheKey=0D =0D =0D Wichita, KS=0D =0D =0D =C2=A0 =0D =0D =C2=A0 =0D =0D =0D =0D From: Kristy Poyner Sent: Tuesday, December = 2, 2025 9:35 AM To: lauren.hatfield@thekey.com; 'Michael Jichetti' ; 'Kristy Poyner' ; 'Timothy T= homas' Cc: sara.stuhlsatz@thekey.com; 'Michelle Schefter'= ; 'Adriana Mendez' ; 'TAX' ; 'Legal' ; timon.page@thekey= .com Subject: Re: 159549 Souad Andrews Fwd: HST Tax Exemption Letter - [#= 1303833]=0D =0D =C2=A0 =0D Hi Everyone, =0D =C2=A0 =0D Thank you all for your insight here.=C2=A0 =0D =C2=A0 =0D =0D @Timothy Thomas=C2=A0Apologies if I overlooked it, but do we have your ap= proval to proceed with this credit?=0D =0D =0D @Lauren Hatfield=C2=A0Canada tax is not an item type. We do have a method= for crediting tax that accounting had approved around this time last yea= r. I've included samples below for reference. Does this method still work= for accounting purposes?=0D =0D Sample Credit: 46618=0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =C2=A0 =0D Thank you, =0D Kristy Poyner =0D =0D Billing Manager | TheKey=0D =0D =C2=A0 =0D =C2=A0 =0D =0D =C2=A0 =0D =0D =0D =0D =0D From: lauren.hatfield@thekey.com Sent: Tuesd= ay, December 2, 2025 9:12 AM To: 'Michael Jichetti' ; 'Kristy Poyner' Cc: sara.stuhlsatz@thekey.= com ; 'Michelle Schefter' ; 'Timothy Thomas' ; 'Adriana Mendez' ; 'TAX' ; 'Legal' ; kris= ty.poyner@thekey.com ; timon.page@thekey.com Subject: RE: 159549 Souad Andrews Fwd: HST Tax Exem= ption Letter - [#1303833] =0D =C2=A0 =0D =0D =0D Thank you! =0D =C2=A0 =0D =0D @Kristy Poyner =E2=80=93 let us know your approach and we can work on a p= lan from there.=C2=A0 Not sure if we have an item type that is related to= HST tax. =0D =C2=A0 =0D =0D Lauren Dou