--000000000000eabd610648c284fa Content-Type: multipart/alternative; boundary="000000000000eabd600648c284f9" --000000000000eabd600648c284f9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, I have escalated it to both the VP of our relationship team as well as the individual responsible for all of our Letters of Credit. I agree that this is taking much longer than it should. The delay is attributable to this being a new entity that had to by identified by the bank, having to establish new signer authorities with the bank for that entity, and this occurring over several holidays where the bank has been closed or in a "blackout" period where things slow down substantially. I will continue to escalate with calls and emails to get this completed and as soon as I have the letter we will send it over. Thank you, Dylan On Mon, Jan 19, 2026 at 10:56=E2=80=AFAM Timothy Thomas wro= te: > Hi Dylan, > > We're at the point of potentially losing our permit. Given our size, I > imagine we are a decent client of JPM. Are you able to escalate this > request? It's been 2 months now and it's no longer acceptable for us to > wait. > > Thanks > Tim > > On Mon, Jan 19, 2026 at 1:31=E2=80=AFPM Dylan Hodson > wrote: > >> Hi Sean, >> >> Yes, I've still been asking the bank for updates nearly every day. The >> last update I had was on Thursday of last week but I followed up with th= em >> this morning and am requesting it ASAP. >> >> Thank you, >> Dylan >> >> On Mon, Jan 19, 2026 at 9:18=E2=80=AFAM Sean Cygan w= rote: >> >>> Hi Dylan, >>> >>> Has the bank sent you the letter yet? If not, can you push them to >>> have it done ASAP? >>> >>> Sean >>> >>> On Fri, Jan 9, 2026 at 12:44=E2=80=AFPM Dylan Hodson >>> wrote: >>> >>>> Hello, >>>> >>>> The bank reached out for an additional request as well as a second for= m >>>> of ID for a signer, both of which have been provided. >>>> >>>> They are still indicating they are working as quickly as they can, but >>>> that is the last update I have, as of this morning. >>>> >>>> Thank you, >>>> Dylan >>>> >>>> *Dylan Hodson* >>>> >>>> Manager, Treasury | TheKey >>>> >>>> Mobile: 620.842.2991 >>>> >>>> >>>> >>>> >>>> >>>> On Fri, Jan 9, 2026 at 2:42=E2=80=AFPM Sean Cygan = wrote: >>>> >>>>> Hi Dylan >>>>> >>>>> Did you have a chance to read the email?? >>>>> >>>>> Sean >>>>> >>>>> On Fri, Jan 9, 2026 at 7:52=E2=80=AFAM Sean Cygan = wrote: >>>>> >>>>>> Hi Dylan, >>>>>> >>>>>> We received the following email regarding the credit letter. >>>>>> >>>>>> Sean >>>>>> >>>>>> ---------- Forwarded message --------- >>>>>> From: Dragan, Katia (MLITSD) >>>>>> Date: Fri, Jan 9, 2026 at 5:37=E2=80=AFAM >>>>>> Subject: Re: BLA-0000002955 - ARYA HEALTHY LIVING INC. - MLITSD THA >>>>>> Licence Application - Request for Additional Information >>>>>> To: Sean Cygan >>>>>> Cc: compliance@thekey.com , tt@thekey.com >>>>> tt@thekey.com> >>>>>> >>>>>> >>>>>> Hello, >>>>>> >>>>>> I am writing for an update on your let