Weekly VA Metrics 10/17/2025

From
Lauren Ada <lauren.ada@thekey.com>
To
Audra Williams <audraw@thekey.com>, Tiffany Silton <tsilton@thekey.com>, Ashley Mirone <amirone@thekey.com>, RegionalDirectors@thekey.com, Sales Leadership Team <salesleadership@thekey.com>, GeneralManagers@thekey.com, fpa@thekey.com, Mansi Mehta <mmehta@thekey.com>
CC
Michelle Schefter <michelle.kenaga@thekey.com>, Miranda Norman <miranda.norman@thekey.com>, Kristy Poyner <kristy.poyner@thekey.com>, Dylan Hodson <dylan.hodson@thekey.com>, Jeannie Ortiz <jeannie.ortiz@thekey.com>
Date
Fri, 17 Oct 2025 09:48:02 -0400
Folder
INBOX
--000000000000607cf006415afc73 Content-Type: multipart/alternative; boundary="000000000000607cef06415afc71" --000000000000607cef06415afc71 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi all, Happy Friday! Please see attached for the weekly VA metrics for the Week of 10/17/25, viewed from a Billing and Accounts Receivable perspective, as well as the Year-to-Date (YTD) VA stats (excel sheet provided). As a reminder, our credentialing is completed at the state level, meaning we are approved to operate under a specific Tax ID and NPI within that state. If a location within the same state operates under *a different Tax ID or NPI*, it may not be automatically covered under our existing credentialing. Consequently, some locations or areas may be credentialed, while others are not, even within the same state. Example: This is currently the case in Virginia, South Carolina, and Ohio. Let=E2=80=99s continue focusing on expanding within the markets where we ar= e already credentialed to ensure compliance and efficient onboarding. We have some exciting new marketing material rolling out soon to target those audiences! *Credentialing Updates:* We=E2=80=99ve updated our *VA Credentialing Spreadsheet* and added a new ta= b labeled *Full NPI List* to make it easier to identify NPIs in a more user-friendly format. This should help eliminate any confusion surrounding NPIs. *Link Located Here. * *Quick Reminders Regarding NPIs:* - *NPI Changes as of August 2024:* - *TheKey of California:* Updated from NPI *1851647374* to *1700539632*. - Current authorizations under the old NPI remain valid and will transition upon renewal. - New and renewed authorizations are being processed under the updated NPI. - *TheKey of Washington:* Correct NPI is *1811640139* (previously using California=E2=80=99s old NPI). There are no issues with address= es in *Triwest*. We=E2=80=99ve also included a quick *FAQ guide* in the attached PowerPoint = to address common questions and help guide you on how to best get updates for VA credentialing, authorizations, and other related topics. As always, our team is committed to maintaining a strong, transparent, and collaborative relationship. We=E2=80=99ve built tools like the credentialin= g tracker and weekly metrics to provide real-time visibility, and we=E2=80=99= re always happy to provide additional support where needed. Please let me know if you have any questions. Thank you to those who have already reached out to schedule time and ask questions=E2=80=94it=E2=80=99s= great to see the initiative to gain clarity and ensure we=E2=80=99re all aligned on the proc= ess. --=20 Thank you, Lauren Ada Specialty Billing Analyst III | TheKey Phone: 203.718.3095 Fax: 813.553.3137 --000000000000607cef06415afc71 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable <span style=3D"border:0px;

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