--0000000000004525ed0649a234f3 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Dear Costanza, Thank you for your email. I will provide a comprehensive response to all of your questions once I have connected with my team to confirm specific details and potential start dates. I anticipate that we will be able to move forward quickly. I will get back to you on Monday with a full response. Best regards, Sharon Sharon, Speirs General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com TheKey.ca [image: TheKey] On Fri, Jan 30, 2026 at 11:46=E2=80=AFAM Testino, Costanza [VCH] wrote: > Hello Shannon, > > > > Hope you=E2=80=99re well. It=E2=80=99s been a while since we last connect= ed and I am > finally following up on the proposal you submitted re: the Sea to Sky > region. We have some questions I am hoping you can answer: > > > > - Could you please confirm that your proposed flat daily rate of > $1,400 per client still stands and is inclusive of caregiver compensat= ion, > transportation, mileage, and accommodation? > - Our hope would be to initiate service very soon and have a contract > in place until April 1, 2027. Could you please let us know if the prop= osed > flat daily rate can be applied until April 1, 2027, with no increases? > - Following a case manager=E2=80=99s review, some clients that might h= ave been > discharged from the hospital with 24 hours of home care could be quick= ly > assessed to need less hours of care. As such, we=E2=80=99d like to pro= pose a > service agreement that includes both a flat=E2=80=91rate 24=E2=80=91ho= ur option and an > hourly=E2=80=91rate option, if you=E2=80=99re able to support shorter = shifts and are > amenable to that. > > > - Please confirm whether your team is able to support less than > 24-hour care in the Sea to Sky Region with a minimum of 8=E2=80=91h= our shifts. > - If so, in your proposal you indicated that you would be able to > operate at the hourly rate of the current agreement for the North S= hore, > with additional compensation for travel time and mileage. Could you= please > let us know what your proposal would be on this? For mileage, pleas= e keep > in mind that the CRA standard is $0.72/km and we wouldn=E2=80=99t b= e able to go > above that. > - Please let us know how soon you would be able to start services. > Note that it might take us longer to get the agreement in place, but m= y > hope would be that once the parties agree on rate, scope, etc., then > service can be initiated while we work on executing the agreement. > > > > I am copying our Contract Advisor Melissa on this email thread and I woul= d > ask that you please make sure you copy her in your reply as I transition > this work to her. Do not hesitate to let us know if you have any > clarification needed on any on the above. > > > > Thank you again and we look forward to hearing from you! > > > > Kind regards, > > > > Costanza > > > > *Costanza Testino* > > Acting Sr. Directo