=?UTF-8?Q?Re:_Zoom_-_Enable_Voicemail_Deletion_=E2=80=93_Admin?= =?UTF-8?Q?_Restriction_Issue_-_[#1244232]?=

From
Mark Warner <itsupport@thekey.com>
To
joey.taylor@thekey.com
CC
tt@thekey.com
Date
2025-10-08 13:05:38
Folder
INBOX
----==_mimepart_68e661a25f629_1f73fa758e7fd6c746ad Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable I'll get you set up for Montreal. =C2=A0According to Zoom, storage is unl= imited. =0D =0D On=0D Wed, 8 Oct at 9:02 AM=0D , JosephTaylor wrote:=0D Hey Mark, For Montreal, would I be able to = get admin power to do this? Also, will voicemails eventually fill up a ri= ng group once they reach a certain point and then no voicemails can be le= ft? Thanks,=C2=A0 =0D =0D =0D On Wed, Oct 8, 2025 at 8:58=E2=80=AFAM Mark Warner wrote: =0D =0D =0D =0D =0D =0D =0D =0D Understood.=C2=A0 Who all should have delete access to the ring groups?=C2= =A0 Zoom's perspective on this is that anything going to a group voicemai= l should be managed by a specific person (or persons) as it might be easy= for no one to return calls as they might think someone else will do it .= .. or ... there are those that will just hide behind voicemail, delete th= em, and not call the caller back in order to avoid work.=C2=A0 I know tha= t sounds pretty pessimistic, but there is a degree of truth to it which i= s why Zoom designed their call queues that way. =0D =0D =0D =0D Anyway, with that, I just want to make sure we have you covered for the = degree of access you wish to grant people the ability to arbitrarily dele= te group voicemails. =0D =0D =0D =0D Thanks,=C2=A0 =0D =0D Mark Warner =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D Tue, 7 Oct at 6:32 PM=0D =0D , JosephTaylor wrote:=0D =0D Hi Mark, Yes, I am referring to if someone = calls lets say the "New Client Line", and leaves a voicemail. If I call t= hem back and speak to them, I should be able to delete that VM even if it= s not coming to my personal line. We had that power under 8x8. Thanks,=C2= =A0 =0D =0D =0D =0D =0D =0D On Tue, Oct 7, 2025 at 1:35=E2=80=AFPM Mark Warner wrote: =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D There should be no reason you aren't able to delete your OWN voicemails= left on your personal Zoom number.=C2=A0 Currently, the system is not se= t up to allow deletion of Call Queue (ring group) voicemails.=C2=A0 Are t= hese the voicemails to which you are referring? =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D -- Joey Taylor =0D =0D Directeur G=C3=A9n=C3=A9ral/General Manager =0D =0D 514-907-5065 =0D =0D TheKey.ca=C2=A0=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D -- Joey Taylor =0D Directeur G=C3=A9n=C3=A9ral/General Manager =0D 514-907-5065 =0D TheKey.ca=C2=A0=C2=A0=0D =0D =0D =0D =0D =0D ----==_mimepart_68e661a25f629_1f73fa758e7fd6c746ad Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quot

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