--0000000000005bb2d10647a5b3dc Content-Type: multipart/alternative; boundary="0000000000005bb2d00647a5b3db" --0000000000005bb2d00647a5b3db Content-Type: text/plain; charset="UTF-8" On Mon, Jan 5, 2026, 9:22 AM TheKey Support wrote: > Hi Amelia, > > Thank you for submitting a request to the IT Support team. Your request > has the ticket ID 1371247 > https://hca.freshdesk.com/helpdesk/tickets/1371247. Please use this > ticket ID for any communication regarding this request. The IT Support team > will keep you updated on the progress to resolving your ticket. > > Thank you > > 1371247:611100 > --0000000000005bb2d00647a5b3db Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable On Mon, Jan 5, 2026, 9:2= 2 AM TheKey Support < itsupport@t= hekey.com > wrote: Hi Amelia,=C2=A0 Thank you for submitting a request to the IT Support team. Your re= quest has the ticket ID 1371247 https://hca.freshd= esk.com/helpdesk/tickets/1371247 . Please use this ticket ID for any com= munication regarding this request. The IT Support team will keep you update= d on the progress to resolving your ticket.=C2=A0 Thank you 1371247:611100 --0000000000005bb2d00647a5b3db-- --0000000000005bb2d10647a5b3dc Content-Type: image/jpeg; name="1000000112.jpg" Content-Disposition: inline; filename="1000000112.jpg" Content-Transfer-Encoding: base64 Content-ID: X-Attachment-Id: ii_19b8ec5081fdb8daf741 /9j/4XtRRXhpZgAASUkqAAgAAAANAAABBAABAAAAwA8AAAEBBAABAAAA0AsAAA8BAgAIAAAAqgAA ABABAgAKAAAAsgAAABIBAwABAAAABgAAABoBBQABAAAA4AAAABsBBQABAAAA6AAAACgBAwABAAAA AgAAADEBAgAPAAAAvAAAADIBAgAUAAAAzAAAABMCAwABAAAAAQAAAGmHBAABAAAA8AAAACWIBAAB AAAA3gIAAGQDAABzYW1zdW5nAFNNLU45ODFVMQBOOTgxVTFVRVNFSFlIMgAAMjAyNjowMTowNSAw OToyNjo1NgBIAAAAAQAAAEgAAAABAAAAHQCaggUAAQAAAJICAACdggUAAQAAAIoCAAAiiAMAAQAA AAIAAAAniAMAAQAAAEAAAAAAkAcABAAAADAyMjADkAIAFAAAAFICAAAEkAIAFAAAAGYCAAAQkAIA BwAAAHoCAAARkAIABwAAAIICAAABkgUAAQAAAJoCAAACkgUAAQAAAKICAAADkgoAAQAAAKoCAAAE kgoAAQAAALICAAAFkgUAAQAAALoCAAAHkgMAAQAAAAIAAAAJkgMAAQAAAAAAAAAKkgUAAQAAAMoC AACQkgIABAAAADU5NACRkgIABAAAADU5NACSkgIABAAAADU5NAABoAMAAQAAAAEAAAACoAQAAQAA AMAPAAADoAQAAQAAANALAAACpAMAAQAAAAAAAAADpAMAAQAAAAAAAAAEpAUAAQAAAMICAAAFpAMA AQAAABoAAAAGpAMAAQAAAAAAAAAgpAIADAAAANICAAAAAAAAMjAyNjowMTowNSAwOToyNjo1NgAy MDI2OjAxOjA1IDA5OjI2OjU2AC0wNjowMAAALTA2OjAwAAC0AAAAZAAAAAEAAAB4AAAAAQAAAHgA AACpAAAAZAAAALABAABkAAAAAAAAAGQAAACpAAAAZAAAAGQAAABkAAAAHAIAAGQAAABSMTJRU01G MDBTTQAGAAEAAgACAAAAAAAAAAIABQADAAAALAMAAAMAAgACAAAAAAAAAAQABQADAAAARAMAAAUA AwABAAAAAAAAAAYABQABAAAAXAMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgAAAEEAAEAAAAAAgAAAQEEAAEAAACAAQAAAwEDAAEA AAAGAAAAGgEFAAEAAADKAwAAGwEFAAEAAADSAwAAKAEDAAEAAAACAAAAAQIEAAEAAADaAwAAAgIE AAEAAABvdwAAAAAAAEgAAAABAAAASAAAAAEAAAD/2P/AABEIAYACAAMBIgACEQEDEQH/2wCEAAEC AgMDAwQEBAQFBQUFBQYGBgYGBgcHBwcHBwcICAgICAgICAkJCQkJCQkKCgoKCgoLCwsLCwwMDAwN DQ0ODg8BAQMDBgYGCAgICAoKCgoKDAwMDAwMDg4ODg4ODhAQEBAQEBAQEhISEhISEhQUFBQUFBYW FhYWGBgYGBoaGhwcHv/EAaIAAAEFAQEBAQEBAAAAAAA