This is a multipart message in MIME format. ------=_NextPart_000_0165_01DC99E6.C9CA2BF0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0166_01DC99E6.C9CA2BF0" ------=_NextPart_001_0166_01DC99E6.C9CA2BF0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Happy to help. Adriana Mendez Accounting Manager | TheKey adriana.mendez@thekey.com Deerfield Beach, FL From: Timothy Thomas Sent: Monday, February 9, 2026 4:59 PM To: adriana.mendez@thekey.com Cc: Geraldine Terlecki ; Sara Stuhlsatz = Subject: Re: Revenue Discrepency Hi Adriana, Thanks for checking that. That looks like the source of the issue. Tim On Mon, Feb 9, 2026 at 4:57â¯PM > wrote: Hi Gerri and Tim, If the local office is comparing Total Revenue using the Gross Profit = Summary vs. NetSuite / Planful, the discrepancy might be coming from the = Cheque Emploi credits billed in NetSuite but not visible on that CC = report. Total December 25â Cheque Emploi credits reducing NetSuite = revenue: $19,226.76. Hope that helps, if you have any further questions, please let me know. Thank you Adriana Mendez Accounting Manager | TheKey adriana.mendez@thekey.com Deerfield Beach, FL From: Geraldine Terlecki > Sent: Monday, February 9, 2026 3:17 PM To: Adriana Mendez > Cc: Timothy Thomas >; Sara = Stuhlsatz = > Subject: RE: Revenue Discrepency Adriana: Is this something someone on your team can help with? If yes, please = let us know the timing. gerri terlecki Chief Financial Officer | TheKey Mobile: 561.879.0132 From: Timothy Thomas > Sent: Monday, February 9, 2026 2:11 PM To: Geraldine Terlecki > Subject: Revenue Discrepency Hi Geri, Could you please help me track down a revenue discrepancy for our = Montreal office in December. We're seeing a $16K USD difference between Clearcare and Planful which = is impacting the team's ability to hit a significant bonus for the = month. Most offices see 2-4K in discrepancy so this seems to be an = outlier. Any insights would be appreciated Thanks Tim -- Tim Thomas Head of Midwest & Canada Divisions | TheKey Mobile: 514.591.9387 ------=_NextPart_001_0166_01DC99E6.C9CA2BF0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} <span style='font-size: