----==_mimepart_699f47b6df21b_23316aa8280439393d Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Salesforce support team, =E2=80=8BFollowing up on Joseph's behalf = are there any updates on the integration issue happening in Salesforce? = Thanks,=C2=A0 Briana Del Real =0D =0D On=0D Wed, 25 Feb at 2:01 PM=0D , JosephTaylor wrote:=0D =0D =0D =0D Good Afternoon, This client starts care Friday; I pushed it through Sale= sForce because I have not heard back. I have also manually reopened the c= lient in Wellsky:=C2=A0https://montreal.clearcareonline.ca/clients/100000= 0000070303/ In SalesForce, I receive the following message: CC Integrat= ion Status & Notes =0D Error calculating input for field 'condition': comparison of Workato::Ty= pes::UnicodeString with 1 failed =0D Please integrate these 2 profiles. Including=C2=A0@Timothy Thomas=C2=A0i= n this as well. Thank you, =0D =0D =0D =0D On Tue, Feb 24, 2026 at 12:11=E2=80=AFPM Joey Taylor wrote: =0D =0D =0D Good Afternoon, Any update on this? Thank you, =0D =0D On Mon, Feb 23, 2026 at 2:16=E2=80=AFPM Joey Taylor wrote: =0D =0D =0D Good Afternoon, I have another returning client for Montreal (Patricia = Leblanc): https://montreal.clearcareonline.ca/clients/1000000000070303/ = and=C2=A0 https://homecareassistance.lightning.force.com/lightning/r/Oppo= rtunity/006UH00000ag9JtYAI/view I don't want to push it through SF until= the issue is resolved because that would create duplicate profiles in We= llsky which we are trying to avoid since these profiles can't merge. Ple= ase advise as soon as you have a resolution,=C2=A0 =0D =0D =0D On Mon, Feb 23, 2026 at 12:14=E2=80=AFPM Joey Taylor wrote: =0D =0D =0D Yes exactly, that is the original profile.=C2=A0 =0D =0D On Mon, Feb 23, 2026 at 12:11=E2=80=AFPM Maximiliano Ib=C3=A1=C3=B1ez wrote: =0D =0D =0D =0D =0D =0D =0D =0D Hi Joseph,=C2=A0 =0D =0D =E2=80=8BWas the original Wellsky account this one? https://montreal.cle= arcareonline.ca/clients/1000000000077742/=C2=A0 =0D =0D =0D =0D If that's the case, I'll ask the integrations team why this happened Max= =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D Mon, 23 Feb at 12:07 PM=0D =0D , Clearcare Support Team wrote:=0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Hi=C2=A0JosephTaylor,=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D Unfortunately wellsky doesn't have the ability to merge profiles you wil= l have to choose the profile you wish to keep active and manually enter t= he data if there is any missing and you can then delete the duplicate pro= file in wellsky .=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Thanks,=C2=A0 =0D =0D =0D =0D Briana=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D =0D =0D Mon, 23 Feb at 11:59 AM=0D =0D =0D =0D , JosephTaylor wro= te:=0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D