RE: Cut Quality.

This is a multipart message in MIME format. ------=_NextPart_000_2C0D_01DC6B6E.05E12CD0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_2C0E_01DC6B6E.05E12CD0" ------=_NextPart_001_2C0E_01DC6B6E.05E12CD0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hi Tim, =20 Thanks for reaching out. =20 I am not sure what=E2=80=99s going on either, never had those issues = before. I will contact my printer and will get back to you shortly. I am = very sorry about this. =20 Silvana Stoesser Xentas Inc. =20 Mobile: 403-481-0547 Web: www.xentas.ca Email: silvana@xentas.ca =20 From: Timothy Thomas =20 Sent: December 12, 2025 1:41 PM To: Xentas Inc. Silvana Subject: Cut Quality. =20 Hi Silvana, =20 I received the new cards and again I=E2=80=99m disappointed with the = quality of the cut. The edges are all rough and the color is missing. = See the picture attached next to cards from other companies (which are = by no means a =E2=80=9Chigher quality=E2=80=9D stock). What=E2=80=99s = going on here? If we can=E2=80=99t get a decent card made we=E2=80=99ll = have to find another supplier.=20 =20 Thanks Tim =20 Tim Thomas Head of Midwest & Canada Divisions | TheKey Mobile: 514.591.9387 =20 ------=_NextPart_001_2C0E_01DC6B6E.05E12CD0 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Hi = Tim, &nbsp; Thanks for = reaching out. &nbsp; I am not sure = what=E2=80=99s going on either, never had those issues before. I will = contact my printer and will get back to you shortly. I am very sorry = about this. &nbsp; Silvana Stoesser Xentas Inc. = &nbsp; = Mobile: 403-481-0547 </sp