Re: Holiday Budgets & Seasons of CARE Campaign

From
Alysce Craig <alysce.craig@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Diane Mockenhaupt <dmockenhaupt@thekey.com>, Audra Williams <audraw@thekey.com>
Date
Tue, 9 Dec 2025 10:54:27 -0500
Folder
INBOX
--000000000000a5c803064586ea62 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Tim! On Tue, Dec 9, 2025 at 10:36=E2=80=AFAM Timothy Thomas wrot= e: > Confirming you all received this. > > ---------- Forwarded message --------- > From: Emily Kraeter > Date: Thu, Dec 4, 2025 at 4:07=E2=80=AFPM > Subject: Holiday Budgets & Seasons of CARE Campaign > To: Sales Leadership Team , Regional > Directors , Sky Cross > > > I wanted to share a quick update on our 2025 Seasons of CARE Holiday > Campaign. We=E2=80=99ve made several adjustments based on the feedback ma= ny of > you shared following the town hall. The full details can be found in > today=E2=80=99s newsletter. Please take a moment to review it and encoura= ge your > site leaders to do the same so they can begin planning. > > *2025 Holiday Budgets* > > This year we have expanded the site holiday budgets so teams can create > more meaningful moments of appreciation and connection. This was also a > priority for Chris, who wanted to ensure teams had what they needed to > celebrate and boost morale after a year of hard work and progress. > > *Site Holiday Budgets:* > > > - Large sites: $6,000 > - Medium sites: $3,000 > - Small sites: $750 > > These funds should support staff celebrations and client appreciation and > must be coded as either Caregiver Appreciation, Employee Appreciation or > Client Appreciation from a Coupa perspective. These amounts will not be > included in the P&L when calculating incentive metric achievement. > > *HCL Holiday Budgets:* > > HCL spend is budgeted on a per HCL basis. Referral partner gifts/expenses > should be coded as Client Appreciation as well in Coupa. > > > - Senior HCLs will receive $800 to use toward referral partner > gifts/celebrations. > - HCLs will receive $400 for the same purpose. > - Sites with an HCL vacancy may assume that budget locally. > - A list of all current HCLs and their "level" / budget is attached > for reference. > > *Important:* > > While Operations and Sales have separate budgets, site leaders and RDBDs > should partner closely to ensure alignment on referral source and HCL > appreciation. Coordination here ensures thoughtful, strategic, and > consistent outreach across each market. > > We know how much work goes into making the holidays meaningful for teams, > clients, and partners. Your feedback helped improve this year=E2=80=99s a= pproach, > and your leadership will bring it to life in a way that reflects our CARE > values. > > Please reach out if your teams have questions as they begin planning. > > With appreciation, > > Emily > > *Emily Kraeter* > Chief People Officer | *TheKey* > > [image: TheKey] > --=20 *Alysce Craig | Columbus General Manager* Email: alysce.craig@thekey.com M: (380) 245-8075 O: (614) 481-8888 TheKey.com TheKey.com [image: TheKey] --000000000000a5c803064586ea62 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Tim! On Tue, Dec