--000000000000fbc9680642f1c761 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Laurie, I called Wendy just now and left a voicemail since she is not answering my call. I will keep you posted as soon as I hear back from her. Thank you and have a wonderful day. Sincerely, Marilyn Navaja Client Success Manager Cellphone : *236-638-9350* Office: *7782793634* email: marilyn.navaja@thekey.com 1861 Marine Drive West Vancouver V7V1J7 TheKey.ca [image: TheKey] On Thu, Nov 6, 2025 at 11:02=E2=80=AFAM Laurie Simpson wrote: > Marilyn, > > For new client Wendy Neumann, the credit card given at start of care has > been declined. Please obtain new payment information and please obtained > signed payment form. The only currently on file is not signed. > Thank you, > > > Laurie Simpson > Finance Onboarding | TheKey > Long Term Care Insurance | TheKey > Tele (855) 205-8007 > Fax (813) 693-5625 > Laurie.Simpson@thekey.com > > 1288101:611100 > --000000000000fbc9680642f1c761 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Laurie,=C2=A0 I called Wendy just now an= d left a voicemail since she is not answering my call. I will keep you post= ed as soon as I hear back from her.=C2=A0 Thank you and have a wonderf= ul day. Sincerely,=C2= =A0 Marilyn Navaja Client Success Manager=C2=A0 Cellphone= : 236-638-9350 Office: 7782793634 email: marilyn.navaja@thekey.com 1861 Marine= Drive=C2=A0 West Vancouver V7V1J7 TheKey.ca =C2=A0=C2=A0 On Thu, Nov 6, 2025 at 11:02=E2=80= =AFAM Laurie Simpson < client= service@thekey.com > wrote: Marilyn, For new client Wendy Neumann, the credit card given at sta= rt of care has been declined.=C2=A0 Please obtain new payment information a= nd please obtained signed payment form.=C2=A0 The only currently on file is= not signed. Thank you, <div style=3D"box-sizin