Re: Joan Rimer- Caregiver Introduction

From
Amrita Veena <amrita.veena@thekey.com>
To
Lynn Rimer Caissy <rimercaissy@gmail.com>
CC
Kenton Rimer <KentonR@astleygilbert.com>, rrimer@novusmp.com, Timon Page <timon.page@thekey.com>, Jhonna Vallejo <jhonna.vallejo@thekey.com>, HCA <ontario-staffing@thekey.com>
Date
Tue, 5 Aug 2025 08:47:27 -0400
Folder
INBOX
--0000000000000a1d42063b9da1e8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Lynn, Unfortunately Betty is unavailable for Friday this week. On Mon, Aug 4, 2025 at 11:44=E2=80=AFAM Lynn Rimer Caissy wrote: > Thank you. > > On Aug 4, 2025, at 10:32=E2=80=AFAM, Amrita Veena wrote: > > =EF=BB=BF > > Hi Lyn, > > We will confirm with Betty and get back to you, > > Thanks, > > *Amrita Lekshmi Veena* > > *Caregiver Manager* > > > Office 416-488-8777 > > TheKey.ca > > [image: TheKey] > > > On Sun, Aug 3, 2025 at 10:36=E2=80=AFPM Lynn Rimer Caissy > wrote: > >> Hello Amrita, >> If Betty is available, could she put mum=E2=80=99s Friday, August 8, 12:= 30 - 4:30 >> shift back on her schedule? If she has already made other commitments, n= o >> worries. Mum will see her on Monday, Aug 11th. >> Thanks a lot, >> Lynn >> >> On Jul 26, 2025, at 5:38=E2=80=AFPM, Amrita Veena >> wrote: >> >> =EF=BB=BF >> >> Hi Kenoton, >> >> Nice to meet you too, and thank you for the update! >> >> To confirm, invoices will be sent weekly, and the payment will be >> deducted automatically from your account. >> >> Noted that services won't be needed on *Monday, August 4th* and *Friday, >> August 8th* =E2=80=94 thank you for the heads-up. >> >> We look forward to starting and continuing regular service after that! >> >> Best regards, >> >> *Amrita Lekshmi Veena* >> >> *Caregiver Manager* >> >> >> Office 416-488-8777 >> >> TheKey.ca >> >> [image: TheKey] >> >> >> On Sat, Jul 26, 2025 at 1:28=E2=80=AFPM Kenton Rimer >> wrote: >> >>> Hi Amrita, >>> Nice to meet you. >>> Every thing sounds great and we are looking forward to Monday. >>> Can you clarify if payment for the services will be >>> Deducted from our account on a per visit basis or are we invoiced >>> Once a month? >>> >>> Also because of the civic holiday on Monday August 4th we will not >>> require the service. >>> As well, my sister Lynn will be in town that week so we would also like >>> to cancel >>> Friday August 8th so as to maximize the time together with her and my >>> mom. >>> >>> Be assured that this is not the norm and we are looking forward to a fu= ll >>> three days a week after that. >>> >>> Thanks again >>> Kenton >>> >>> Sent from my iPhone >>> >>> On Jul 25, 2025, at 5:38=E2=80=AFPM, Amrita Veena >>> wrote: >>> >>> =EF=BB=BF >>> Hello, >>> >>> Thank you for trusting TheKey to support your mom. We are all set to >>> begin services on Monday, July 28. The shift will be Mondays, Wednesday= s >>> and Fridays- 1230pm-430pm. >>> >>> I would like to introduce Betelihem Giday (Betty), who will be working >>> with Joan. Please find a brief bio of Betty attached for your reference= . >>> >>> If you have any questions or concerns, please do not hesitate to let me >>> know. You can reach out to me or Jhonna (copied in this email) for any >>> schedule changes. >>> >>> I am copying our on-call team as well ( who will be working after >>> regular hours) on this email so you have all t

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