Caribou CAD: Draft & Training/Communication Plans Review - 3/6/2026

From
Alyson Rohane <alyson.rohane@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Amanda Soukvilay <amanda@caribou.care>, Katherine Midura <kguildner@thekey.com>
Date
2026-02-26 14:56:21
Folder
INBOX
--0000000000000ba098064bc2088f Content-Type: text/plain; charset="UTF-8" Hi, @Timothy Thomas - Thanks for hopping on this morning! Below are the communication drafts for internal stakeholders (CGMs, RDs, GM) and external stakeholders (caregivers). Can you please review these and confirm when you are done? We are aiming to have these finalized and approved by Friday, 3/6/2026. *Communication Pending Tim's Approval:* **There are a few parts pending action from the Caribou team. Those have active comments that need addressing.* # Process Topic Resource Target Audience 4 Communication Go Live Notice #1 (Internal) Go Live Notice #1 (Internal) General Managers Regional Managers Regional Director 2 Communication Training Sessions Coming Up RD, GM & CSM - Pre Training Sessions General Managers Regional Managers Regional Director 7 Communication Go Live Notice #1 (External) Go Live Notice (External) Caregivers 19 Communication Go Live Notice #1 (External) - FRENCH Go Live Notice (External) - FRENCH Caregivers 6 Communication Go Live Notice #2 (Internal) Go Live Notice #2 (Internal) General Managers Regional Managers Regional Director 3 Communication Training Session Records, FAQ & Training Material Caregiver Managers - Post Training Sessions General Managers Regional Managers Regional Director 14 Communication Open Office Hours Office Hours Email General Managers Regional Managers Regional Director 8 Communication We are Live! (Internal) We are Live! (Internal) General Managers Regional Managers Regional Director 13 Go Live Support We are Live! (Internal) Company Wide Annoucement TheKey 11 Communication Hypercare Check in (Internal) https://docs.google.com/document/d/1aTjGHA0F2Jn-QJaby5lMRh93zRhYXOgV0IH8TP5J_f4/edit?tab=t.0 General Managers Regional Managers Regional Director Best *Alyson Rohane* Continuous Improvement Analyst 3 | TheKey --0000000000000ba098064bc2088f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi,=C2=A0 @Timothy Thomas =C2=A0- Thanks for hopping on this morning! Below are the c= ommunication drafts for internal stakeholders (CGMs, RDs, GM) and external = stakeholders (caregivers). Can you please review these and confirm when you= are done? We are aiming to have these finalized and approved by Friday, 3/= 6/2026. = Communication Pending Tim&#39;s Approva= l: *There are a few parts pending action from the Caribou = team. Those have active comments that need addressing. # <td class=3D"gmail-xl66" width=3D"99" style=3D"border-left:none;width:74p= t;font-weight:700;border-top:0.5pt solid windowtext;border-right:0.5pt soli

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