--000000000000448926063dfff9df Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Jason, I can do 9:30am. Kristal Parris RN, BScN Client Success Manager TheKey LLC Email: Kristal.Parris@thekey.com Website: Thekey.com On Thu, Sep 4, 2025, 4:55=E2=80=AFPM Jason Andrews wrote: > Hi Kristal > > If you could do 9 or 9:30 that would be preferred as I have a business > meeting at 10am. > > Thanks in advance, > > Jason > ------------------------------ > *From:* Kristal Parris > *Sent:* September 4, 2025 4:02 PM > *To:* Jason Andrews > *Cc:* Jhonna Vallejo ; Sarah Andrews sarah@radiocbs.com>; Amrita Veena ; Veronique > Ree ; Ontario-staffing@thekey.com Ontario-staffing@thekey.com> > *Subject:* Re: UPDATE: PSW for Souad > > Hi Jason, > > I will call you tomorrow morning at 10am is that works for you. > > Kristal Parris RN, BScN > Client Success Manager > TheKey LLC > Email: Kristal.Parris@thekey.com > Website: Thekey.com > > On Thu, Sep 4, 2025, 3:01=E2=80=AFPM Jason Andrews > wrote: > > We would like whomever is doing the selecting to not just fill the > position with a =E2=80=9Cbody=E2=80=9D so to speak. > > Might be best if we have a phone conversation because quite frankly thing= s > under the Key=E2=80=99s care has been deteriorating for months and adding= to our > mother=E2=80=99s frustration and stress level. > > Sarah and I are having to do the Key=E2=80=99s job in managing PSWs; and = we are > burnt out and have jobs (and families in Sarah=E2=80=99s case) of our own= . > > We need to not just fill the care team with proper staff but we need > management to take a hands on approach as well. > > Let me know your availability and I can call you later today or first > thing tomorrow morning. > > Jason > > On Sep 4, 2025, at 2:23=E2=80=AFPM, Kristal Parris > wrote: > > =EF=BB=BF > Hi Jason, > > In speaking with mom yesterday evening I can understand her frustrations > with change in staff, particularly on Wednesdays. I'm sorry I missed her = on > my visit yesterday. Our team is working hard to find