TheKey | Notice of Suspension Due to Delinquent Balance

From
Lito Delapena <lito.delapena@thekey.com>
To
candicea@shaw.ca
CC
Shawntel Sousa <ssousa@thekey.com>, Chuck Terlesky <cterlesky@thekey.com>, Marc Atkinson <marc.atkinson@thekey.com>, Michelle Schefter <michelle.Kenaga@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
2026-04-01 09:07:35
Folder
INBOX
--000000000000dc43ea064e68486d Content-Type: multipart/alternative; boundary="000000000000dc43e9064e68486b" --000000000000dc43e9064e68486b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Dear Candice, I hope you are doing well. Please find the attached suspension notice regarding your account. At this time, there is an outstanding balance, and services may be suspended if the balance is not paid in full by Wednesday, April 8, 2026. For your reference, I have also included copies of all open invoices for both Ray and Mary. We understand that situations can arise, and we are here to support you in resolving this matter. If helpful, we would be happy to discuss payment options or next steps to help avoid any interruption in services. We kindly ask that you submit payment or reach out to us prior to the deadline. Please don=E2=80=99t hesitate to contact us if you have any questions or ne= ed assistance. Thank you, Lito Delapena Customer Contact and Collections Manager | TheKey Mobile: 619-722-8561 --000000000000dc43e9064e68486b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Dear Candice, I hope you are doing well. = Please find the attached suspension notice regarding your account. At th= is time, there is an outstanding balance, and services may be suspended if = the balance is not paid in full by Wednesday, April 8, 2026. For your= reference, I have also included copies of all open invoices for both Ray a= nd Mary. We understand that situations can arise, and we are here to = support you in resolving this matter. If helpful, we would be happy to disc= uss payment options or next steps to help avoid any interruption in service= s. We kindly ask that you submit payment or reach out to us prior to the de= adline. Please don=E2=80=99t hesitate to contact us if you have any question= s or need assistance. Thank you, Lito Delapena Customer Contact and Collections Manager | TheKey Mo= bile: 619-722-8561 --000000000000dc43e9064e68486b-- --000000000000dc43ea064e68486d Content-Type: application/pdf; name="Ray Albo CDHC 146984 - Notice of Suspension_ Account Statement_ _ Open Invoices 3.31.26.pdf" Content-Disposition: attachment; filename="Ray Albo CDHC 146984 - Notice of Suspension_ Account Statement_ _ Open Invoices 3.31.26.pdf" Content-Transfer-Encoding: base64 Content-ID: X-Attachment-Id: f_mng7d4001 JVBERi0xLjcNJeLjz9MNCjQ0NCAwIG9iag08PC9MaW5lYXJpemVkIDEvTCA0MTczNzUvTyA0N

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