Weekly VA Metrics 10/9/25

From
<miranda.norman@thekey.com>
To
"'Audra Williams'" <audraw@thekey.com>, "'Tiffany Silton'" <tsilton@thekey.com>, "'Ashley Mirone'" <amirone@thekey.com>, <RegionalDirectors@thekey.com>, <SalesLeadership@thekey.com>, <GeneralManagers@thekey.com>, "'David Zychowski'" <david.zychowski@thekey.com>, "'Miranda Norman'" <miranda.norman@thekey.com>, "'Kristy Poyner'" <kristy.poyner@thekey.com>
CC
"'Michelle Schefter'" <michelle.kenaga@thekey.com>, "'Dylan Hodson'" <dylan.hodson@thekey.com>, "'Miranda Norman'" <miranda.norman@thekey.com>, "'Jeannie Ortiz'" <jeannie.ortiz@thekey.com>, "'DeAnna Brown'" <deanna.brown@thekey.com>, "'Alejandro Aponte'" <aaponte@thekey.com>, <fpa@thekey.com>, "'Mansi Mehta'" <mmehta@thekey.com>, "'Lauren Ada'" <lauren.ada@thekey.com>
Date
Fri, 10 Oct 2025 11:44:32 -0400
Folder
INBOX
This is a multipart message in MIME format. ------=_NextPart_000_09A2_01DC39DB.408B3C00 Content-Type: multipart/related; boundary="----=_NextPart_001_09A3_01DC39DB.408B6310" ------=_NextPart_001_09A3_01DC39DB.408B6310 Content-Type: multipart/alternative; boundary="----=_NextPart_002_09A4_01DC39DB.408B6310" ------=_NextPart_002_09A4_01DC39DB.408B6310 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hi All, Please see attached for the weekly VA metrics for Week of 10/9/25, = viewed from a Billing and Accounts Receivable perspective, as well as = the Year-to-Date (YTD) VA stats (excel sheet provided). We held another successful new hire training for the sales team last = week =F0=9F=8E=89 It is awesome partnering with them to bring clarity to = the team around the onboarding and billing process for our VA clients.=20 As a reminder, our credentialing is completed at the state level, = meaning we are approved to operate under a specific Tax ID and NPI = within that state. If a location within the same state is operating under a different Tax = ID or NPI, it may not automatically be covered under our existing = credentialing. As a result, it=E2=80=99s possible to have some locations = credentialed and others not, even within the same state. Example: This is currently the case in South Carolina and Ohio. Let=E2=80=99s continue focusing on expanding within the markets where we = are already credentialed to ensure compliance and efficient onboarding. = We have some exciting new marketing material rolling out soon to target = those audiences! Credentialing Updates: We=E2=80=99ve updated our VA Credentialing Spreadsheet and added a new = tab labeled Full NPI List to make it easier to identify NPIs in a more = user-friendly format. This should help eliminate any confusion = surrounding NPIs. Link Located Here. = =20 Quick Reminders Regarding NPIs: * NPI Changes as of August 2024: * TheKey of California: Updated from NPI 1851647374

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