--00000000000017a09a064522a1f1 Content-Type: multipart/alternative; boundary="00000000000017a099064522a1f0" --00000000000017a099064522a1f0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Those are great questions. @Matthew Albano Do you know how to best answer this? Also looping in @Vincent Gunter and @Mark Warner . Best, Cristal On Thu, Dec 4, 2025 at 11:12=E2=80=AFAM Timothy Thomas wrot= e: > Hi Cristal, > > Desiree reported that Zoom text response frequency is much lower now > compared to 8x8. Is there a difference in the setup that could be causing > an issue? We ran a test below, and the iPhone recognized it as a new numb= er > and flagged it as spam. This may have been the same under 8x8. > > That said, is it possible for Desiree to text from local numbers for each > market? That might increase the likelihood of a response. > > Thanks > > [image: image.png] > > -- > > *Tim Thomas* > Head of Midwest & Canada Divisions | *TheKey* > Mobile: 514.591.9387 > [image: TheKey] > --=20 Cristal Munoz Inside Sales Manager cmunoz@thekey.com Mobile: (616) 729-8114 https://thekey.com --00000000000017a099064522a1f0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Those are great questions.=C2=A0 @Matthew Albano =C2=A0Do you know how to best answe= r this? Also looping in=C2=A0 @Vincent Gu= nter =C2=A0and=C2=A0 @Mark Warner . Best, Cristal On Thu, = Dec 4, 2025 at 11:12=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrote: Hi Cristal, Desiree reported that Zoom text response frequency is much lower now = compared to 8x8. Is there a difference in the setup that could be causing a= n issue? We ran a test below, and the iPhone recognized it as a new number = and flagged it as spam. This may have been the same under 8x8.=C2=A0 That said, is it possible for Desiree to text from local= numbers for each market? That might increase the likelihood of a response.= Thanks = -- Tim Thomas Head of Midwest = & Canada Divisions |=C2=A0 TheKey Mobile: 514.591.9387 = -- <td style=3D"font-weight:bold;line-height:22px;co