--000000000000ce2b9c064cc85347 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Great start, Team! Let=E2=80=99s keep the momentum going!! Audra Williams National Director, Quality and Care Innovation audraw@thekey.com Mobile: (425) 757-7027 https://thekey.com On Wed, Mar 11, 2026 at 12:11=E2=80=AFPM Andrea Nobis wrote: > Bee I think Austin is 100 % > > *Andrea Nobis, MSW* > General Manager, Austin TX > andrea.nobis@thekey.com > > 737-279-5951 cell > 512-623-7800 office > [image: TheKey] > > > On Wed, Mar 11, 2026 at 11:07=E2=80=AFAM Bridgett Scherer > wrote: > >> Sorry for the fast follow all - we have a few more sites that updated to >> 100% today: >> >> *Austin* >> *Boston* >> *Chicago* >> *New Jersey* >> *Orange County* >> *Palm Beach* >> *St. Louis* >> *Virginia Beach* >> >> Thanks all for your diligence & commitment! >> >> >> Bee Scherer >> >> National Director, Client Experience | TheKey >> >> Mobile: 425.429.1064 >> >> >> >> On Wed, Mar 11, 2026 at 8:59=E2=80=AFAM Bridgett Scherer >> wrote: >> >>> Hello all and Happy Wednesday! >>> >>> I hope your month is off to a great start. We recently closed out our >>> first official Quality Composite Score (QCS) review, and the results fo= r >>> February were outstanding. We ended the month at *84.6%*, representing >>> a *40% increase from January.* Thank you all for your renewed focus on >>> high-quality documentation and meaningful client follow-ups; your hard = work >>> is clearly reflected in these numbers. >>> >>> As we move through March, please keep the following in mind: >>> >>> - We are currently sitting at *54.5%* QCS for the month of March. >>> - With *11 days* already behind us, maintaining consistent >>> documentation and tagging is critical to sustaining our momentum. >>> - As a re