--0000000000005a76fd0649b1f8ce Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I am very sorry. Words can=E2=80=99t express anything correctly. Please jus= t know I=E2=80=99m here for you and can support in any way needed. Caswell-Ope=E2=80=99s note last night says she was up at 3am and again at 8= :50am. I find this note and others to be an accurate account of Margaret=E2=80=99s n= ights. Bedtime around 9:30pm to 11pm, up around 3am-5am and again around 8am. On Sat, Jan 31, 2026 at 10:52=E2=80=AFAM Diane Mockenhaupt wrote: > Good Morning, > > My mother passed away peacefully this morning. I am taking next week off > to mourn and make necessary arrangements. There will not be a funeral > because my family is very private. > > Thank you all for your support over the last months/years, which allowed > me to be present with her through the end. > > I need support with one item: Margarett Caswell > > Michelle, could you talk to Brandi about expectations of live-in care (if > Margaret needs assistance overnight) and speak to Opey about how often sh= e > must provide hands on care to Margaret overnight? > > Venus, could you reach out to Elien Eliasoff to let her know staff is > aware of the move from working hourly three days a week to being live-in > three days a week? > > Thank you all again! > > Diane > > > > -- > Diane Mockenhaupt > General Manager, Chicago Office and Michigan Office > dmockenhaupt@thekey.com > Mobile: (224) 808-0607 > Office: (847) 853-7777 > TheKey.com > *We value your feedback. Please leave us a Google review* > > > --0000000000005a76fd0649b1f8ce Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I am very sorry. Words can=E2=80=99t express anything cor= rectly. Please just know I=E2=80=99m here for you and can support in any wa= y needed.=C2=A0 Caswell-= Ope=E2=80=99s note last night says she was up at 3am and again at 8:50am. I= find this note and others to be an accurate account of Margaret=E2=80=99s = nights. Bedtime around 9:30pm to 11pm, up around 3am-5am and again around 8= am.=C2=A0 On Sat, Jan 31, 2026 at 10:52=E2=80=AFAM Diane Mockenhaupt= < dmockenhaupt@thekey.com = > wrote: Good Morning, My mother passed away peacefully this morning.=C2= =A0 I am taking next week off to mourn and make necessary arrangements.=C2= =A0 There will not be a funeral because my family is very private.=C2=A0=C2= =A0 Thank you all for your support over the l= ast months/years, which allowed me to be present with her through the end. I need support with one item: Margarett Casw= ell=C2=A0 Michelle, could you talk to Brandi about= expectations of live-in care (if Margaret needs assistance overnight) and = speak to Opey about how often she must provide hands on care to Margaret ov= ernight? Venus, could you reach out to Elien Elias= off to let her know staff is aware of the move from working hourly three da= ys a week to being live-in three days a week? =C2= =A0Thank y