Good morning,
I am forwarding an email from Sheila Sevy (Client: Benichou) her weekly
Cheque Emploi credit was entered as an expense on her invoice, not a
credit.
Can you please make the adjustment as soon as possible. I've apologized and
told Sheila we will send a new invoice out shortly.
In addition:
When checking the master Cheque Emploi sheet and deductions in previous
weeks, I noticed there was an additional $1.98 per hour written on the
sheet that had been added to her credit.
The correct amount that needs to be credited weekly is 8.75 hours x $19.02
($166.425)
In a few of the previous billing periods, we credited them 8.75 x $21.00,
which is an error. I have not checked them all. Moving forward, we should
be crediting only the hours x the 19.02 dollar amount.
I've copied Payroll on this email because previously, we had a caregiver
working on this case that was making more per hour (with us) than the
$19.02, which is the hourly rate given by the CLSC. We had to make an
adjustment, weekly, to pay this caregiver the difference. This was done in
clear care.
That caregiver, Samar, is no longer working with the client and has been
replaced with a new caregiver. This adjustment no longer applies.
If you have any questions about the Quebec CLSC Cheque Emploi program,
please reach out to Tim Thomas.
Thank you,
Dominique
[image: TheKey]
Dominique Jacobs
*Client Care Manager/Licensed Practical Nurse*
*Gestionnaire des soins/**Infirmière auxiliaire*
Tel: 514.907.5065 | Fax: 514.221.4265
djacobs@TheKey.com | TheKey.ca <https://thekey.ca/>
---------- Forwarded message ---------
From: Sheila <ssevy@sympatico.ca>
Date: Tue, Mar 28, 2023 at 5:40 PM
Subject: Error on the statement
To: Dominique Jacobs <djacobs@thekey.com>
Good evening
Hope you are doing well! There is an error on the statement the clsc hours
should be reduced not added
Sent from my iPhone