--0000000000008034cb0640ee72be Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Michael, Thank you for your email. I have successfully cancelled the service for Monday, October 13th, as you requested. Regarding the cancellation for Sunday, October 12th, please note that it is less than 24 hours' notice. We can still cancel the shift for today, but it will unfortunately still be billable. Please let us know how you would like to proceed with this. Thank you, -- Meera Ladani *HR Compliance Specialist* ___________________ Office: 519-954-2114 TheKey.ca [image: TheKey] On Sat, Oct 11, 2025 at 10:44=E2=80=AFPM Michael Givens wrote: > Good evening, it=E2=80=99s Saturday night. Can you please cancel service= for the > next 2 days (Sunday and Monday) to my Parents. > > Please confirm receipt > > Thanks you > Michael > > > > On Oct 11, 2025, at 8:24=E2=80=AFAM, Mina Levy w= rote: > > > > =EF=BB=BF > > Good morning Michael, > > > > This email is to inform you that Tamara will be unable to work her shif= t > today due to illness. > > > > We are currently trying to reach Kiranjot to cover the shift. In the > event that Kiranjot is unavailable, would you be open to having a differe= nt > caregiver? I have left a detailed voicemail for you as well. > > > > Please let us know what works best for you, and we will continue our > attempts to contact Kiranjot in the meantime. > > > > Thank you in advance for your understanding. > > > > Best regards, > > > > > > > > Mina Levy. > > > > > Staffing Manager / Gestionaire du personnel > > mina.levy@TheKey.com > > 514-907-5065 > > > > TheKey.ca > > > > > > Inline image > > > --0000000000008034cb0640ee72be Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Michael, Thank you for yo= ur email. I have successfully cancelled the servic= e for Monday, October 13th, as you requested. Rega= rding the cancellation for=C2=A0 Sunday, October 12th, please note that it = is less than 24 hours' notice. We can still cancel the shift for today,= but it will unfortunately still be billable. Please let us know how you wo= uld like to proceed with this. Thank you, -- <font color=3D"#741b4