Re: East/Canada Division (Small/Medium Sites) Weekly Growth Review Summary

From
Melissa Reyes <melissa.reyes@thekey.com>
To
John Champagne <john.champagne@thekey.com>
CC
Ashley Mirone <amirone@thekey.com>, Audra Williams <audraw@thekey.com>, BethAnn Rosario <bethann.rosario@thekey.com>, Brittany Kortz <brittany.kortz@thekey.com>, Chris Gerard <chris.gerard@thekey.com>, Christopher Reese <christopher.reese@thekey.com>, Danielle James <danielle.james@thekey.com>, Dawn Christensen <dawn.christensen@thekey.com>, Don Lapasky <don.lapasky@thekey.com>, Donny Deshotels <donny.deshotels@thekey.com>, Earl Blair <earl.blair@thekey.com>, Elisabeth Cox <elisabeth.cox@thekey.com>, Emily Kraeter <emily.russell@thekey.com>, Emily Swackhamer <emily.swackhamer@thekey.com>, Emma Zumsen <emma.zumsen@thekey.com>, Joey Taylor <joey.taylor@thekey.com>, Kevin Murray <kevin.murray@thekey.com>, Matthew Albano <matthew.albano@thekey.com>, Michele Boehmer <mboehmer@thekey.com>, Melani Breach <melani.breach@thekey.com>, Scott Viscomi <sviscomi@thekey.com>, Teresa Heit <teresa.heit@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Wed, 15 Oct 2025 13:56:57 -0700
Folder
INBOX
--000000000000662131064138bea6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Milwaukee has a pass for tomorrow, *congratulations to this team!* We will see the rest of you tomorrow. Please be prepared to discuss the following: 3-5 actions you are focused on to improve revenu and what outcomes we should expect from that How many re-assessments, QAVs have been completed and what is the increase in hours? How many winback calls have been made and any winbacks? SOC goal and how you are pacing to meeting your goal by month end Melissa On Wed, Oct 15, 2025 at 1:20=E2=80=AFPM John Champagne wrote: > Good afternoon, > > The Weekly Growth Review summary has been updated for small/medium sites > in the East/Can divisions. Please review the summary here > (+ > PDF Version Attached). > > Reach out if you have any questions. Please note that technical metric > definitions can be found in the back of the deck. > > Thanks, > > John Champagne > Director of Analytics | *TheKey* > *Mobile: 985.696.0424* > > [image: TheKey] > --=20 *Melissa Reyes* President of Client Services(916)743-0530 --000000000000662131064138bea6 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Milwaukee has a pass for tomorrow, congratulations to this= team! = We will see th= e rest of you tomorrow. Please be prepared to discuss the following: 3-5 actions you are focused on to improve revenu and what outcomes we shou= ld expect from that How many re-assessments, QAVs have been completed and what is the incr= ease in hours? How many winback calls have been made and any winbacks?= =C2=A0 SOC goal and how you are pacing to meeting your goal by month end= Melissa On Wed, Oct 15, 2025 at 1:20=E2=80=AFPM John Champagne &lt;= john.champagne@thekey.com &= gt; wrote: Good afternoon, The Weekly Growth Review summa= ry has been updated for small/medium sites in the East/Can divisions. Pleas= e review the summary here (+ PDF Version Attached). Reach out if you have any que= stions. Please note that technical metric definitions can be found in the b= ack of the deck. Thanks, John Champagne Director of Analytics=C2= =A0 | =C2=A0 TheKey Mo= bile: 985.696.0424 <di

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