----==_mimepart_6893e9a6c6cba_2413fc885f6bef8177084da Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Teresa,=C2=A0 Good Evening This is to inform you that a replaceme= nt laptop has been ordered for you. Once the tracking number is generated= , we=E2=80=99ll share it with you right away. Please feel free to reach = out if you need any further details. Thanks,=C2=A0 Rohit Biswas Serv= ice Desk Engineer rohit.biswas@thekey.com Contact IT Support 24*7 = @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com TheKey.com We are Ha= ppy to Assist You! = = On Wed, 6 Aug at 4:46 PM , Timothy Thomas wrote: = Good afternoon = = = Our GM in Kansas City has been dealing with ongoing laptop=C2=A0issues f= or months. She cannot consistently attend video calls without her freezin= g and lagging.=C2=A0 = = We need to replace=C2=A0her laptop=C2=A0immediately with something more = powerful and reliable. Do not bother troubleshooting her existing system,= we've been down this road several times already. = = Thank you = Tim = = -- = = Tim Thomas Head of Midwest & Canada Divisions |=C2=A0TheKey = Mobile: 514.591.9387 ----==_mimepart_6893e9a6c6cba_2413fc885f6bef8177084da Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Teresa,=C2=A0 Good Evening This is to inform you that a replace= ment laptop has been ordered for you. Once the tracking number is generat= ed, we=E2=80=99ll share it with you right away. Please feel free t= o reach out if you need any further details. Thanks,=C2=A0 Rohit Biswas Service Desk Enginee= r rohit.biswas@thekey.com Contact IT Support 24*7 @ (888)838-1955 =C2=A0| =C2=A0 hca.freshdesk.com TheKey.com We are Happy to Assist Y= ou! On Wed, 6 Aug at 4:46 PM , Timothy Thomas &= lt;tt@thekey.com> wrote: Good afternoon Our GM in Kansas City has been dealing with ongoing laptop=C2=A0issu= es for months. She cannot consistently attend video calls