This is a multipart message in MIME format. ------=_NextPart_000_1270_01DC94F3.272E1ED0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hi Kristy, We were able to locate a Green Shield carrier contact from the = authorization correspondence on file. Green Shield Contact: * Kristina â Nursing * Email: nursing@greenshield.ca * Phone: 519-739-1133 ext. 6813 | 1-800-265-5615 Our team will contact Green Shield directly to confirm the correct = invoice submission method and any required documentation before = submitting the December services. Weâll follow up once invoicing instructions are confirmed so we = can proceed without delay. Thank you, Jeannie From: Kristy Poyner Sent: Monday, February 2, 2026 3:43 PM To: dfancy@thekey.com Cc: miranda.norman@thekey.com; jeannie.ortiz@thekey.com; = michelle.kenaga@thekey.com; tt@thekey.com; billing@thekey.com; = bboxall@thekey.com; kristy.poyner@thekey.com; matthew.benson@thekey.com; = tthomas@thekey.com Subject: Re: 177188 Marilyn Elliot - Setup Green Shield Parent Payer & = Discussion of Invoicing Methods - [#1361500] Hi Dennis or Jeannie, I just wanted to circle back here to see if there is an update on how = invoices should be submitted for payment? Currently we've billed = December services under the parent payer as discussed, but âit = has not been submitted to the carrier at this time. Thank you, Kristy Poyner Billing Manager | TheKey On Mon, 19 Jan at 11:55 AM , Dennis Fancy > wrote: Thank you Miranda. The application has been submitted. Dennis Fancy, BSP General Manager | Winnipeg, MB (204) 489-6000 TheKey.ca On Fri, Jan 16, 2026 at 1:47â¯PM Miranda Norman = > = wrote: Hi Dennis, âPlease have any remittances sent to = paymentapplication@thekey.com = and see the requested information below - Legal business name: Thekey Care Ltd Transit number: 00012 Bank number: 0270 Account number: 4011771642 Thanks, Miranda Norman Best Regards, Miranda Norman Revenue Cycle Manager | TheKey Direct Line: 901-593-1433 On Tue, 13 Jan at 10:23 AM , Dennis Fancy > wrote: Hi Miranda, Thank you. The information is to be submitted into a web form = (screenshot for reference). I need the following information: Legal business name: Transit number: Bank number: Account number: Thank you, Dennis Fancy, BSP General Manager | Winnipeg, MB (204) 489-6000 TheKey.ca On Mon, Jan 12, 2026 at 8:38â¯AM > wrote: Hi Dennis! I can assist with getting EFT set up for direct deposit. = Please send me the form to complete in order to set this up. Best Regards, Miranda Norman Revenue Cycle Manager | TheKey Direct Line: 901-593-1433 From: Jeannie Ortiz > Sent: Monday, January 12, 2026 9:30 AM To: Dennis Fancy >; = Miranda Norman > Cc: Michelle Sch