----==_mimepart_68bac82ca317b_2013fa6f3170b40126039f5 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Tim,=C2=A0 This is complete. =C2=A0I created an initial menu that = would offer English and French. =C2=A0When the caller presses 1 (English)= they will be transferred to the existing Canada Nat'l line menu. =C2=A0W= hen the caller presses 2 (French) they will be transferred to the current= Montreal IVR menu.=C2=A0 Thanks,=C2=A0 Mark Warner = = On Thu, 4 Sep at 9:40 AM , Timothy Thomas wrote: = = ---------- Forwarded message --------- From: Timothy Thomas Date: Tue, Sep 2, 2025 at 1:30=E2=80=AFPM Subject: Canada Auto Attend= ant To: Mark Warner = = = Hi Mark, = = For compliance purposes we need to make an update=C2=A0on the national i= nquiry ring group. Is it possible to insert an option for French? If user= 's pushed that option they would be routed to the Montreal New-client fre= nch ring group? = = We would need to edit the greeting as well on the national line. = = Let me know how I can help. = Thanks = = -- = = Tim Thomas Head of Midwest & Canada Divisions |=C2=A0TheKey = Mobile: 514.591.9387 ----==_mimepart_68bac82ca317b_2013fa6f3170b40126039f5 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Tim,=C2=A0 This is complete. =C2=A0I created an initial menu that w= ould offer English and French. =C2=A0When the caller presses 1 (English) = they will be transferred to the existing Canada Nat'l line menu. =C2=A0Wh= en the caller presses 2 (French) they will be transferred to the current = Montreal IVR menu.=C2=A0 Thanks,=C2=A0 Mark Warner On Thu, 4 Sep at 9:40 AM , Timothy Thomas &= lt;tt@thekey.com> wrote: ---------- Forwarded message ------= --- From: Timothy Thom= as < tt@thekey.com > Date: Tue, Sep 2, 2025 at 1:= 30=E2=80=AFPM Subject: Canada Auto Attendant To: Mark Warner < mark.warner@th= ekey.com > Hi Mark, For compliance purposes we need to make an update=C2=A0on the nation= al inquiry ring group. Is it possible to insert an option for French? If = user's pushed that option they would be routed to the Montreal New-client= french ring group? We would need to edit the greeting as well on the national line. Let me know how I can help. Thanks -- Tim Thomas Head of Midwest &= ; Canada Divisions |=C2=A0 TheKey Mobile: 514.5= 91.9387 <a href=