Re: 8X8 - New User Access - [#1186049]

From
Shibam Karmakar <itsupport@thekey.com>
To
tt@thekey.com
CC
chelsea.sheehan@thekey.com
Date
2025-08-27 17:23:32
Folder
INBOX
----==_mimepart_68af3f1490a74_2143f8d3714e4e46634265f Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Chelsea,=C2=A0 Good Day! We tried reaching out to you via chat= regarding your 8x8 account setup, but didn=E2=80=99t receive a response.= So, I=E2=80=99m sharing the details here for your reference. Your 8x8 = account has been successfully created. Please follow the steps below to a= ccess the platform: 1.=C2=A0 =C2=A0=C2=A0Go to https://sso.8x8.com/v2/log= in 2.=C2=A0 =C2=A0=C2=A0Enter your Key email address (e.g., sample@thekey= .com) 3.=C2=A0 =C2=A0=C2=A0Click Sign in with Google SSO 4.=C2=A0 =C2=A0=C2= =A0You=E2=80=99ll be redirected to the Google login page =E2=80=93 log in= using the same Key Google account 5.=C2=A0 =C2=A0=C2=A0Once logged in, y= ou=E2=80=99ll be taken to the 8x8 interface If you face any issues or nee= d assistance, feel free to reach out. Thanks,=C2=A0 =E2=80=8BShiba= m Karmakar=C2=A0 Service Desk Engineer Contact IT Support 24*7 @ (88= 8)838-1955=C2=A0|=C2=A0hca.freshdesk.com TheKey.com =C2=A0 We are H= appy to Assist You! = = On Tue, 26 Aug at 2:16 PM , Shibam Karmakar wr= ote: = = Hi Timothy,=C2=A0 = = Thank you for contacting the Key IT Helpdesk! To proceed with setting u= p 8x8 access for Chelsea Sheenan, please provide the following details: -= Preferred 8x8 Aread Code - Site location for 8x8 setup = = Once we receive this information, we=E2=80=99ll initiate the necessary s= teps to complete the setup. Looking forward to your response. = = = = Thanks,=C2=A0 = =E2=80=8BShibam Karmakar=C2=A0 = = = Service Desk Engineer = = Contact IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com = TheKey.com = = =C2=A0 = = We are Happy to Assist You! = = = = = On Tue, 26 Aug at 1:50 PM , TheKey Support wro= te: Apologies I made an error in Chelsea's email= address. The correct one is=C2=A0chelsea.sheehan@thekey.com = = = On Tue, Aug 26, 2025 at 12:48=E2=80=AFPM TheKey Support wrote: = = = Hi Timothy,=C2=A0 = = Thank you for submitting a request to the IT Support team. Your request = has the ticket ID 1186049 https://hca.freshdesk.com/helpdesk/tickets/1186= 049. Please use this ticket ID for any communication regarding this reque= st. The IT Support team will keep you updated on the progress to resolvin= g your ticket.=C2=A0 = = Thank you ----==_mimepart_68af3f1490a74_2143f8d3714e4e46634265f Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Chelsea,=C2=A0 Good Day! We tried reaching out to you via chat regarding your 8x8= account setup, but didn=E2=80=99t receive a response. So, I=E2=80=99m sh= aring the details here for your reference. Your 8x8 account has been successfully created. Please follow the ste= ps below to access the platform: 1. =C2= =A0 =C2=A0=C2=A0 Go to https://sso.8x8.com/v2/login 2. =C2=A0 =C2=A0=C2=A0 Enter your Key email address (e.g.= , sample@thekey.com) 3. =C2=A0 =C2=A0=C2= =A0 Click Sign in with Google SSO 4. =C2=A0 =C2=A0=C2