----==_mimepart_68e5499c62940_2193f8e1b6b473c14060448 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Sorry for the delay; just have had other issues that triaged with a touch= higher priority. =C2=A0Looking at this now. =E2=80=8B =0D =0D On=0D Mon, 6 Oct at 9:15 PM=0D , JosephTaylor wrote:=0D Hey Mark, Yes, exactly!!=C2=A0 =0D =0D =0D On Mon, Oct 6, 2025 at 9:11=E2=80=AFPM Mark Warner wrote: =0D =0D =0D =0D =0D =0D You're not able to delete your voicemails for your own Zoom account?=C2= =A0 Am I understanding this correctly? =0D =0D =0D =0D =0D =0D On=0D =0D Mon, 6 Oct at 3:57 PM=0D =0D , Rohit Biswas wrote= :=0D =0D =0D =0D =0D =0D Hello JosephTaylor, =0D =0D =C2=A0 =0D =0D Your support ticket #1244232 has been escalated to our senior team to en= sure you receive the highest level of expertise and a swift resolution.=C2= =A0 =0D =0D =0D =0D You'll be contacted directly by a senior support specialist with updates= and further assistance.=C2=A0 =0D =0D =0D =0D For real-time updates, feel free to click on https://hca.freshdesk.com/h= elpdesk/tickets/1244232. We appreciate your patience and are here to ensu= re your satisfaction. =0D =0D =C2=A0 =0D =0D Kind Regards, =0D =0D Rohit Biswas =0D =0D Service Desk Engineer =0D =0D =0D =0D =0D =0D =0D =0D rohit.biswas@thekey.com =0D =0D =0D =0D Contact IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com=0D =0D =0D =0D TheKey.com =0D =0D =0D =0D =0D =0D We are Happy to Assist You! =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D Mon, 6 Oct at 3:47 PM=0D =0D , JosephTaylor wro= te:=0D =0D =0D =0D Good Afternoon, I was wondering why we are not able to delete voicemail= s that we have spoken with? We get the message "Unable to delete because = this feature has been disabled=C2=A0by admin". Can we please enable this = feature? Thank you, =0D =0D =0D =0D Joey Taylor =0D =0D Directeur G=C3=A9n=C3=A9ral/General Manager =0D =0D 514-907-5065 =0D =0D TheKey.ca=C2=A0=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D -- Joey Taylor =0D Directeur G=C3=A9n=C3=A9ral/General Manager =0D 514-907-5065 =0D TheKey.ca=C2=A0=C2=A0=0D =0D =0D =0D =0D =0D ----==_mimepart_68e5499c62940_2193f8e1b6b473c14060448 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Sorry for the delay; just have had other issues that tri= aged with a touch higher priority. =C2=A0Looking at this now. =0D =E2=80=8B =0D =0D =0D =0D =0D =0D On=0D Mon, 6 Oct at 9:15 PM=0D , JosephTaylor <= ;joey.taylor@homecareassistance.com> wrote:=0D Hey Mark, Yes, exactl= y!!=C2=A0 =0D =0D =0D On Mon, Oct 6, 2025 at 9:11=E2=80=AFPM Mark Warner < itsupport@thekey.com >= ; wrote: =0D =0D =0D =0D =0D =0D You