--0000000000002cbc2b063f17ef62 Content-Type: text/plain; charset="UTF-8" Hello All, Our vendor (NICE) is experiencing issues with routing our intake lines for each office. We have been able to resolve some of the offices but continue to work through all the remaining ones. Office's intake lines that are not working as expected have been rerouted to the voicemail of the local office. We are working closely with the vendor to resolve the remainder of the offices and will send out an update later this afternoon. Below is a list of the office functioning correctly and those that have voicemail routed locally: Office Status Alamo Intake line pointing to local teams voicemail Atlanta Intake line pointing to local teams voicemail Austin Intake line pointing to local teams voicemail Broward Intake line pointing to local teams voicemail Chicago Intake line pointing to local teams voicemail Chicago B2C Campaign Intake line pointing to local teams voicemail CO - CO Springs Intake line pointing to local teams voicemail CO - S. Denver Intake line pointing to local teams voicemail Connecticut Intake line pointing to local teams voicemail DC Metro Intake line pointing to local teams voicemail Expicare Concierge Nursing of FL Intake line pointing to local teams voicemail Ft. Worth Intake line pointing to local teams voicemail Grand Strand Intake line pointing to local teams voicemail Henderson Intake line pointing to local teams voicemail Houston Intake line pointing to local teams voicemail Kansas City Intake line pointing to local teams voicemail Kenwood Intake line pointing to local teams voicemail La Jolla Intake line pointing to local teams voicemail Lake Oswego Intake line pointing to local teams voicemail Mavencare NY Intake line pointing to local teams voicemail Milwaukee Intake line pointing to local teams voicemail Naples Intake line pointing to local teams voicemail Nashville Intake line pointing to local teams voicemail National Client Intake Intake line pointing to local teams voicemail New Jersey Intake line pointing to local teams voicemail Northern VA Intake line pointing to local teams voicemail Orange County Intake line pointing to local teams voicemail Palm Desert Intake line pointing to local teams voicemail Palo Alto Intake line pointing to local teams voicemail Pasadena Intake line pointing to local teams voicemail Phoenix Intake line pointing to local teams voicemail Raleigh Intake line pointing to local teams voicemail Riverside Intake line pointing to local teams voicemail Rockwall Intake line pointing to local teams voicemail S Palm Beach Intake line pointing to local teams voicemail Saint Louis Intake line pointing to local teams voicemail San Antonio Intake line pointing to local teams voicemail San Dimas Intake line pointing to local teams voicemail Santa Barbara Intake line pointing to local teams voicemail Seattle Intake line pointing to local teams voicemail Spokane Intake line pointing to local teams voicemail Suffolk Intake line