Caribou Canadian Expansion UAT Update - 03/26/2026

From
Alyson Rohane <alyson.rohane@thekey.com>
To
Alber Diaz <adiaz@thekey.com>, Amanda Soukvilay <amanda@caribou.care>, Blake Mahedy <blake.mahedy@thekey.com>, Germaine Daniels <germaine.daniels@thekey.com>, Irin Eva <irin.eva@thekey.com>, Jackie Bock <jacqueline.bock@thekey.com>, Jeff Morris <jeff.morris@thekey.com>, Monica Johnston <johnstonm@thekey.com>, Joyce Gonzalez <joyce.gonzalez@thekey.com>, Katherine Midura <kguildner@thekey.com>, Mike Conner <mike.conner@thekey.com>, Roxana Cruz <rcruz@thekey.com>, Tim Ahong <tim@caribou.care>, Tyler Ng <tyler.ng@thekey.com>, Umesh Shah <ushah@thekey.com>, Cara Tan <wtan@thekey.com>, Ofelia Lopez Sanchez <Ofelia.sanchez@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Cheryl Logan <cheryl.logan@thekey.com>
Date
2026-03-26 12:30:16
Folder
INBOX
--000000000000ae06c9064df26ad9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good afternoon, team - Please see the action items from today's check in and next steps for tomorrow. Reach out if you have any questions or updates! *Action Items + Next Steps: * - @Amanda Soukvilay : - Update the external ID/Ceridian ID for caregiver TorontoTest4 Caribou to 9051742 - Investigate why no care logs flowed through for TorontoTest4 Caribou & OakvilleTest4 Caribou - @Cara Tan Review the Ceridian IDs in the data view (3/26). *UAT Updates: * - TorontoTest5 Caribou did not flow through to the view. We will wait until tomorrow for confirmation., as adding the location might be a timi= ng issue. - MontrealTest4 Caribou did not flow through to Caribou because the email and phone number were missing. Added to the client profile in Well= sky to confirm it flows through on 3/27. - Updated TorontoTest4 Caribou's external/Ceridian ID to match an existing Caribou caregiver. - Once all the caregivers flow through to Caribou, we will need to add points and redeem them in Caribou. *Use Case Scenarios: * Test Caregivers: Ceridian IDs (External ID): First and Last Name: Caregiver IDs Location: Use Case I - Round 2 1234567 MontrealTest4 Caribou 1E+15 Montreal New Client J - Round 2 9051742 TorontoTest4 Caribou 1E+15 Toronto Same External ID/Ceridian ID as an existing caregiver K - Round 2 4561238 OakvilleTest4 Caribou 1E+15 Oakville Same External ID/Ceridian ID as another new caregiver L - Round 2 4561238 TorontoTest5 Caribou 1E+15 Toronto Same External ID/Ceridian ID as another new caregiver Best - *Alyson Rohane* Senior Project Manager | *TheKey* ------------------------------ *From:* Alyson Rohane *Sent:* Wednesday, March 18, 2026 3:14 PM *To:* Alber Diaz ; Amanda Soukvilay = ; Blake Mahedy ; Germaine Daniels ; Irin Eva ; Jackie Bock ; Jeff Morris ; Monica Johnston ; Joyce Gonzalez = ; Katherine Midura ; Mike Conner ; Roxana Cruz ; Tim Ahong ; Tyler Ng ; Umesh Shah ; Cara Tan ; Ofelia Lopez Sanchez *Cc:* Timothy Thomas ; Cheryl Logan *Subject:* Caribou Canadian Expansion UAT Update - 03/18/2026 Hi, all - Please see the latest updates from UAT today, along with next steps. Feel free to reach out with any updates or questions! *Next Steps** for 3/19:* - @Cara Tan to implement required data transformations= : - Apply the XT pay code to all holiday per-visit shifts - Convert holiday live-in totals into hours/rate pairs (i.e. 12 hrs @ calculated rate) - @Irin Eva to reconcile the updated March 2=E2=80= =9315 file and validate accuracy across all data points - Regrouping on Thursday, 3/19 to validate that the changes are accurate= . *U**AT Updates:* - Initial discrepancies stemmed from an incorrect date range (3/9 - 3/15= ); a corrected file for 3/2-3/15 has been provided and is expected to resolve duplicate and missing data issues - 2 critical pay code and transformation gaps were identified: - Holiday per-visit shifts were incorrectly co

Thread (50)