--000000000000c8aa12064adfe788 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Irene, It was a pleasure speaking with you. As discussed, our office hours are Monday to Friday, 8:00 AM to 5:30 PM. For any emergencies outside of these hours, our on-call line is available from 5:30 PM to 8:00 AM. You can also reach us by email at *toronto@thekey.com*, which ensures your message is received and someone is available to make last-minute changes. Regarding the email you sent to Krystal, Jhonna, and Amrita requesting the cancellation of today=E2=80=99s and tomorrow=E2=80=99s shifts, I have cance= lled both. As mentioned during our call, due to our 48-hour cancellation policy, today=E2= =80=99s shift will still be charged in full. I have also cancelled Nadine in hopes of finding a better match for you. I have included our Ontario Manager, Mr. Timon Page, on this email should you have any questions or concerns regarding our policies. Wishing you a great afternoon. Best regards, Mina Levy Staffing Manager/Gestionnaire du personnel. TheKey.CA 514-907-5065 --000000000000c8aa12064adfe788 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Irene, It was a pleasure speaking with you. As discussed, our office hours are = Monday to Friday, 8:00 AM to 5:30 PM. For any emergencies outside of these = hours, our on-call line is available from 5:30 PM to 8:00 AM. You can also = reach us by email at toronto@thekey.com , which ensures your message is received and someone i= s available to make last-minute changes. Regarding the email you sent to Krystal, Jhonna, and Amrita requesting t= he cancellation of today=E2=80=99s and tomorrow=E2=80=99s shifts, I have ca= ncelled both. As mentioned during our call, due to our 48-hour cancellation= policy, today=E2=80=99s shift will still be charged in full. I have also c= ancelled Nadine in hopes of finding a better match for you. I have included our Ontario Manager, Mr. Timon Page, on this email shoul= d you have any questions or concerns regarding our policies. Wishing you a great afternoon. Best regards, Mina Levy <sp= an style=3D"font-size:10pt;font-family:Verdana,sans-serif;color:rgb(112,112= ,112);background-color:transparent;vertical-align:ba