--000000000000f9525a064c25fa11 Content-Type: multipart/alternative; boundary="000000000000f95259064c25fa10" --000000000000f95259064c25fa10 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable ---------- Forwarded message --------- From: Amelia Howard Date: Tue, Mar 3, 2026 at 4:07=E2=80=AFPM Subject: Fwd: Cadence of Medallia Surveys To: Chicago Office Hi Team, With recent travel updates, I want to share that in 2026 there will be an increased focus on Medallia scores by region. Please see the details below regarding the cadence and triggers for when Medallia survey emails are sent. Please reach out if you have any questions. [image: image.png] ---------- Forwarded message --------- From: Jessica Pascasio Date: Tue, Mar 3, 2026 at 3:59=E2=80=AFPM Subject: Re: Cadence of Medallia Surveys To: Amelia Howard There is a Medallia section in Carezone that has other helpful resources like assigning and responding to alerts and much more: https://carezone.thekey.com/thekey/ls/content/8294662841440197/medallia-us= er-guide On Tue, Mar 3, 2026 at 1:57=E2=80=AFPM Jessica Pascasio wrote: > Hi @Amelia Howard , > > This may be helpful: Client and CG Medallia Survey Questions > . > Slide 3 will give you the cadence and triggers. Hope it helps! > > On Tue, Mar 3, 2026 at 1:33=E2=80=AFPM Amelia Howard > wrote: > >> Jessica, >> Do you know the Cadence of Medallia Surveys? >> Do you know what triggers the survey to be sent out? >> >> Thanks Jessica! >> AH >> > --000000000000f95259064c25fa10 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable <= div dir=3D"ltr" class=3D"