--000000000000607e5c064a665512 Content-Type: multipart/alternative; boundary="000000000000607e5b064a665511" --000000000000607e5b064a665511 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Dilip, It seems our employees are locked out of their accounts. Can you please unlock it for them ASAP? *Thank you!* *Lyndsey Organ* Senior Manager, Accounting | *TheKey* Mobile: 316.253.6494 On Mon, Feb 9, 2026 at 8:19=E2=80=AFAM Lyndsey Organ wrote: > It looks like maybe our payment was applied to the wrong bililng document > number based on this email? > > > *Thank you!* > > > > *Lyndsey Organ* > > Senior Manager, Accounting | *TheKey* > > Mobile: 316.253.6494 > > > > > ---------- Forwarded message --------- > From: b2b-collections@uber.com > Date: Mon, Feb 9, 2026 at 7:02=E2=80=AFAM > Subject: Urgent: Suspension Warning for THE KEY- CAN TO BE USED FOR > BUSINESS PURPOSES ONLY 6738309 Due to Past-Due Balance > To: anotte.francois@thekey.com > Cc: nicolasp@uber.com > > > Dear Customer, > > We are following up again regarding the past due balance of 0.00 CAD on > your Uber account for THE KEY- CAN TO BE USED FOR BUSINESS PURPOSES ONLY. > > Please refer to the table below for the details of the outstanding balanc= e: > > Billing Document Number Statement Month Billed Amount Due Date Aging Days= Has > Open Dispute? > 9eba94b5d1 December 2025 8,474.62 CAD 2026-01-07 33 No > 1345485603197474602 January 2026 -8,474.62 CAD 2026-01-30 10 No > > Please be advised that failure to settle the outstanding balance on your > account may result in the suspension of services provided by Uber to your > company and charge of late penalty fees as indicated within the contract, > if applicable. > > To avoid any disruption, we kindly request that you settle your > outstanding balance as soon as possible and provide a copy of the > remittance details to r emittance@uber.com > . Below is a sample format for your reference: > *Customer Name* *Customer Number* *Billing Document Number* *Payment > Amount* > THE KEY- CAN TO BE USED FOR BUSINESS PURPOSES ONLY 6738309 Your Uber > Billing Document Number > > > > If you have any questions or believe you're receiving this message in > error, please don't hesitate to respond to this email- we're here to help= ! > > If you have already sent us your payment in the past two business days, > just disregard this message! > > > > Thank you for your attention to this matter, and we are looking forward t= o > hearing from you soon. > > Regards, > > Uber Collections Team > > *This communication is sent by Accenture on behalf of Uber, who has > retained Accenture to assist with handling this matter. * > --000000000000607e5b064a665511 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Dilip, It seems our emplo= yees are locked out of their accounts. Can you please unlock it for them AS= AP? Thank= you! = Lyndsey Organ Senior Manager, Accoun= ting |=C2=A0 TheKey Mobile:= 316.253.