--0000000000002d0baf064123e7f1 Content-Type: multipart/alternative; boundary="0000000000002d0bae064123e7f0" --0000000000002d0bae064123e7f0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Richard called, wanting to reschedule the assessment for Thursday, 10/16, at 3 p.m. instead of 10 a.m. because his sister has an appointment that conflicts with the original time. I told him I would relay the message to CSM , Sarah. Sarah, I also tagged you in chatter. Thanks! On Tue, Oct 14, 2025 at 11:49=E2=80=AFAM Sarah Tenny wrote: > Confirmed! Thank you > > Sarah Tenny, BSN, MSN > Client Success Manager > sarah.tenny@thekey.com > Mobile: (314) 718-6255 > Office: (314) 863-8989 > TheKey.com > *We value your feedback. Please leave us a Google review > * > > > > On Tue, Oct 14, 2025 at 1:27=E2=80=AFPM Liesel Springall liesel.springall@thekey.com> wrote: > >> Hello , >> >> The below Opportunity is ready for an assessment! An intake call has >> already been conducted. Please contact the caller to introduce yourself = and >> confirm the assessment date/time. >> >> **Please confirm the CSM completing assessment. ** >> >> Assessment Date and Time: 10/16 at 10 am at Mercy Hospital >> >> Client Name: Christel Fosher >> >> Chatter Notes: Richard was referred to us by his ex wife who used our >> services for her loved one. He is seeking services for his 87 yr old >> mother, Christel (DOB 7/01/1938) who is currently at Mercy Hospital ICU = due >> to an adverse reaction to her lst chemotherapy treatment. She had a >> previous hospital admission in the past and became septic. She is deaf b= ut >> can read lips. She is also having short term memory deficits and needs a >> walker to ambulate. She is starting to be able to stand up but needs >> assistance. >> >> They will be moving her to a general room as soon as one becomes >> available. She used to live independentl at her home and will need 24/7 >> care upon dc. She will need hands on bathing, dressing and possiblly >> toileting assistance. Meal preparation, light housekeeping. We discussed >> rates $36-$40 and out overall holistic approach. He would like an in per= son >> AX Thursday 10/16 at 10 am at the hospitall >> >> Caller Name: Richard Fosher >> >> Caller Phone number: (314) 322-2916 >> >> Referral Account: Previous client (unknown name, his ex wife provided hi= m >> with our info >> >> SF LINK: >> https://homecareassistance.lightning.force.com/lightning/r/Opportunity/0= 06UH00000Ugxk3YAB/view >> >> Range Quoted: $36-$40 >> >> Address: 99 High Valley Dr. Chesterfield MO 63017 >> >> >> Weekly Hours: 24/7 >> >> Duration of Care: Greater than 6 months >> >> ANTICIPATED SOC: Upon hospital DC (10/21ish) >> >> -- >> >> Regards, >> >> *Liesel Springall,MHA* >> >> *Regional Intake Manager* >> >> *liesel.springall@thekey.com * >> >> TheKey.com >> >> [image: image.png] >> > --=20 Regards, *Liesel Springall,MHA* *Regional Intake Manager* *liesel.springall@thekey.com * TheKey.com [image: i