--000000000000dea17a064d3ccb18 Content-Type: multipart/alternative; boundary="000000000000dea178064d3ccb16" --000000000000dea178064d3ccb16 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Vanessa, Thank you for trusting *TheKey* with your parents' care. We are pleased to let you know that services will begin *on March 18, 2026 @2pm.* We are introducing our caregivers, Marion and Percy (day shifts) and Margarit and Fatuma (night shifts). The shift timings will be 8 a.m.=E2=80= =938 p.m. and 8 p.m.=E2=80=938 a.m. Marion will start tomorrow at 2pm. Attached is a brief bio of caregivers for your reference I=E2=80=99m *Amrita*, the Caregiver Manager, and I work alongside *Jhonna*.= If you ever need to make any schedule changes or adjustments, please feel free to reach out to either of us directly. For any updates or changes to the care plan, *Kristal Parris**,* our Client Success Manager, is your point of contact. They are also copied on this email. Our on-call team members, *Mi= na and Carolyn* (copied on this email, ontario-staffing), are also available after hours and on weekends. I=E2=80=99ve CC=E2=80=99d the team here so yo= u have everyone=E2=80=99s contact information in one place. I'm also attaching a calendar of shifts here so that you know who is working when. Thanks, *Amrita Lekshmi Veena* *Caregiver Manager* Office 416-488-8777 TheKey.ca [image: TheKey] --000000000000dea178064d3ccb16 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Vanessa,=C2=A0 Thank you for trusting=C2=A0 TheKey =C2=A0= with your parents' care. We are pleased to let you know that services w= ill begin=C2=A0<b style=3D"font-size:1r