--000000000000fef7e306410f5f4b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, Cristina Gutierrez contacted the POC on October 6, two weeks ago to resolve this issue. I called Cristina and left her a voicemail to give you an update. The POC Heidi is out of the country now you. I will wait for Cristina to send us some update. Thank you. On Mon, Oct 13, 2025 at 2:07=E2=80=AFPM Jeannie Ortiz wro= te: > Good Day, > > I wanted to advise that client Martin Brozosky's payment continues to > fail, and we do not have a HIPAA or AOB on file currently. His balance is > $4321.34. > > > Thank You, > Jeannie Ortiz > Finance Onboarding & Experience Manager > jeannie.ortiz@thekey.com > Phone: 866-226-1702|Fax: 813-693-5625 |Email: ltci@thekey.com > > > On Thu, 4 Sep at 5:09 PM , Jinniefer Castillo jinniefer.castillo@thekey.com> wrote: > Ok noted ! I will take care of this tomorrow. > > On Thu, Sep 4, 2025 at 3:52=E2=80=AFPM Diane Mockenhaupt > wrote: > >> Jinny, >> >> Can you resend the LTC form and ask for it to be completed with accurate >> information. >> >> Thank you, >> Diane >> >> On Thu, Sep 4, 2025 at 3:43=E2=80=AFPM Erea=E2=80=99unah Thomas wrote: >> >>> Good Day! >>> >>> I hope all is well! I'm reaching out in regarding client Martin Brozosk= y >>> incompleted Intake form. Please obtain a new intake form with client LT= C >>> information reflecting on the form. >>> >>> Kind Regards, >>> >>> *Ereaunah Thomas * >>> *Email: *ltci@thekey.com >>> *PH:* 855-205-8007 >>> *Fax:* 813-693-5625 >>> >>> >>> > 1196808:611100 > --000000000000fef7e306410f5f4b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, Cristina Gutierrez contacte= d the POC on October 6, two weeks ago to resolve this issue. I called Crist= ina and left her a voicemail to give you an update. The POC Heidi is out of= the country now you. I will wait for Cristina to send us some update. Than= k you. On Mon, Oct 13= , 2025 at 2:07=E2=80=AFPM Jeannie Ortiz < ltci@thekey.com > wrote: Good Day, I wanted to advise that client Martin Brozosky's paym= ent continues to fail, and we do not have a HIPAA or AOB on file currently.= His balance is $4321.34.=C2=A0 Thank You,=C2=A0 Jeannie Ortiz Finance Onboarding & Experience Manager jean= nie.ortiz@thekey.com =C2=A0 Phone: 866-226-1702|Fax: 813-693-5625 = |Email:=C2=A0 ltci@thekey.com =C2=A0 <i= mg src=3D"https://signature.