This is a multipart message in MIME format. ------=_NextPart_000_11AF_01DC69B3.F4A66400 Content-Type: multipart/alternative; boundary="----=_NextPart_001_11B0_01DC69B3.F4A66400" ------=_NextPart_001_11B0_01DC69B3.F4A66400 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Michelle, =20 Faith manages the onboarding process and has been trying to reach out to = the client. Could you help connect the client with Faith so they can = complete the onboarding? =20 The client will need to click on the Coupa invitation link and enter = their information to finish the setup. =20 Thanks, =20 An Ly Accounts Payable Manager| TheKey =20 =20 From: Michelle Schefter =20 Sent: Wednesday, December 10, 2025 8:56 AM To: an.ly@thekey.com; 'Laura Horval' ; 'Lito = Delapena' Cc: 'Will Reid' ; 'Lyndsey Organ' = ; 'Timothy Thomas' ; 'Faith = Jones' Subject: Re: Reply to Comment on Form Response #19454 =20 Thank you for the information here An, can you try and schedule a call = with all to ensure this one crosses the finish line?=20 =20 Sounds like we may need a call with the client included to walk them = through what additions need to be completed in order to set up profile. =20 Michelle Schefter Director of Finance | TheKey Phone: 408.837.0579 =20 = =20 =20 _____ =20 From: an.ly@thekey.com > Sent: Monday, December 8, 2025 1:34 PM To: 'Michelle Schefter' >; 'Laura Horval' = > Cc: 'Will Reid' >; 'Lyndsey = Organ' >; = 'Timothy Thomas' >; 'Lito = Delapena' >; = 'Faith Jones' > Subject: RE: Reply to Comment on Form Response #19454=20 =20 Hi Michelle, =20 Faith has reached out to email provided : estambaugh@erslife.org = so we can assist them with the = onboarding process, but we haven=E2=80=99t received a response yet. =20 An Ly Accounts Payable Manager| TheKey =20 =20 From: Michelle Schefter >=20 Sent: Monday, December 8, 2025 12:21 PM To: Laura Horval >; An = Ly > Cc: Will Reid >; Lyndsey = Organ >; = Timothy Thomas >; Lito Delapena = > Subject: Re: Reply to Comment on Form Response #19454 =20 Thank you Laura for the context.=20 =20 @An Ly =20 Does everything look good on your end for check to be cut? =20 Michelle Schefter Director of Finance | TheKey Phone: 408.837.0579 =20 = =20 =20 _____ =20 From: Laura Horval > Sent: Monday, December 8, 2025 12:16 PM To: Michelle Schefter > Cc: Will Reid >; An Ly = >; Lyndsey Organ = >; Timothy = Thomas >; Lito Delapena = > Subject: Re: Reply to Comment on Form Response #19454=20 =20 Thank you, Michelle. There has been a delay because Deupree did not = fully complete the vendor information in Coupa. Deupree told me it was = completed but it sounds like it is still considered "in process."=20 =20 On Mon, Dec 8, 2025 at 3:14=E2=80=AFPM Michelle Schefter = > wrote: Looping in AP team @'An Ly' @Lyndsey Organ = =20 =20 Can you please confirm when/will this check be cut? I was under the = impression that this was cut previously.=20 =20 Michelle Schefter Director of Finance | TheKey Phone: 408.837.0579