--0000000000006366ae0642f46481 Content-Type: multipart/alternative; boundary="0000000000006366ad0642f46480" --0000000000006366ad0642f46480 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Wesley, There were some delays due to our internal accounting process but I have escalated to request the payments for the below invoices to go out early next week. Please note our account and I will circle back with the payment details. Feel free to reach out if you have any immediate concerns. *Best regards,* Trish Nguyen Sr. Accounts Payable | TheKey *Trish.nguyen@thekey.com * On Tue, Nov 4, 2025 at 12:40=E2=80=AFPM Timothy Thomas wrot= e: > @Trish Nguyen Please provide Wesley from Rogers > an update on the outstanding payments. > > Thanks! > > On Mon, Nov 3, 2025 at 3:29=E2=80=AFPM Wesley Yip > wrote: > >> Hi Timothy, >> >> >> >> I hope all is well. >> >> >> >> Any news on the payment? >> >> >> >> Thanks. >> >> >> >> >> >> *From:* Wesley Yip >> *Sent:* 15 octobre 2025 10:43 >> *To:* Timothy Thomas >> *Cc:* joey.taylor@thekey.com; utility_rent@thekey.com >> *Subject:* RE: Fwd: Assistance et Soins =C3=A0 Domicile (Montr=C3=A9al) = Inc >> 785976853 - [#1213560] (Case #10944143) >> >> >> >> Hi Timothy, >> >> >> >> I hope all is well. >> >> >> >> Any news on the payment? >> >> >> >> Thanks. >> >> >> >> *From:* Timothy Thomas >> *Sent:* 19 septembre 2025 19:03 >> *To:* Rogers Business Support >> *Cc:* Wesley Yip ; joey.taylor@thekey.com; >> utility_rent@thekey.com >> *Subject:* Re: Fwd: Assistance et Soins =C3=A0 Domicile (Montr=C3=A9al) = Inc >> 785976853 - [#1213560] (Case #10944143) >> >> >> >> Please hold on this request. We sourced a phone elsewhere given the >> delay. Thanks. >> >> >> >> On Fri, Sep 19, 2025 at 6:33=E2=80=AFPM Rogers Business Support > rogers.businesssupport@rci.rogers.com> wrote: >> >> Hi Trish / Wesley, >> >> >> >> Good day! Hope all is well. >> >> >> >> As requested, setup BSS access for account # 785976853 as per below: >> >> >> >> *An email has been sent to utility_rent@thekey.com >> . The new user will need to select Set Password= in >> the body of the email to set their password and access their new profile= .* >> >> *The email will come from Rogers (notifications@rci.rogers.com >> ) and the subject will be Set your Rogers >> Business password. They will need to look for this email in their inbox,= or >> in their filtered/Spam folders if it is not in their inbox.* >> >> >> Thank you for contacting Rogers Business Support Wireless, have a >> wonderful day! >> >> Kind regards, >> Shobana N >> Account Consultant, Enterprise Customer Service Wireless >> t 1-877-274-3375 >> >> You may receive a Customer Survey requesting feedback on your experience >> from this interaction with us. We appreciate your feedback and pride >> ourselves on your willingness to recommend Rogers. >> >> Payments made easy - add a credit card and save it for one time payments >> or for pre authorized payments >> New reports fo