--000000000000873dc6064b1b11dc Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Team! As part of our efforts to streamline the Couples Care intake and scheduling process, I=E2=80=99ve completed a first draft of a proposed SOP. DRAFT: Cou= ples Care Intake, Scheduling and Billing Process Our goal is to ensure the workflow is clear, operationally practical for the field, and fully aligned with billing requirements. I would greatly value your input to help refine this before broader rollout. Please feel free to add comments directly within the document, or reach out to me if you=E2=80=99d prefer to discuss feedback live. I am hap= py to connect at any time to review together. Also, pleas share with your SME's in your regions for feedback. Thank you in advance for your partnership and expertise in helping us build a process that works well for both operations and billing teams. Best, --=20 Audra Williams National Director, Quality and Care Innovation audraw@thekey.com Mobile: (425) 757-7027 https://thekey.com --000000000000873dc6064b1b11dc Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Team! As part of= our efforts to streamline the Couples Care intake and scheduling process, = I=E2=80=99ve completed a first draft of a proposed SOP.=C2=A0 DRAFT: Couples Care Intake, Scheduling and Bil= ling Process =C2=A0Our goa= l is to ensure the workflow is clear, operationally practical for the field= , and fully aligned with billing requirements. I would greatly= value your input to help refine this before broader rollout. Please feel f= ree to add comments directly within the document, or reach out to me if you= =E2=80=99d prefer to discuss feedback live.=C2=A0 I am happy to connect at = any time to review together.=C2=A0 Also, pleas share with your SME's in= your regions for feedback. Thank you in advance for your