--000000000000a892e20642512da0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you, Melissa! On Wed, Oct 29, 2025 at 1:46=E2=80=AFPM Melissa Reyes wrote: > CONGRATS Nashville!! You have a pass for tomorrow's call. > > We will remain with the same format as previous weeks for those of you wh= o > will be on the call tomorrow: > > - Actions and expected outcomes to turn around the revenue trajectory > - Update on Winbacks > - Update on Re-assessments and increase in hours > - SOC target and how the site is pacing to hit target > > Melissa > > On Wed, Oct 29, 2025 at 10:54=E2=80=AFAM John Champagne > wrote: > >> Good afternoon, >> >> The Weekly Growth Review summary has been updated for small/medium sites >> in the East/Can divisions. Please review the summary here >> >> (+ PDF Version Attached). >> >> Reach out if you have any questions. Please note that technical metric >> definitions can be found in the back of the deck. >> >> Thanks, >> >> John Champagne >> Director of Analytics | *TheKey* >> *Mobile: 985.696.0424* >> >> [image: TheKey] >> > > > -- > *Melissa Reyes* > President of Client Services(916)743-0530 > --=20 Melani Breach, LPN General Manager melani.breach@thekey.com Mobile: (615) 879-4640 Office: (615) 656-4999 TheKey.com --000000000000a892e20642512da0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you, Melissa!=C2=A0=C2=A0 On We= d, Oct 29, 2025 at 1:46=E2=80=AFPM Melissa Reyes < melissa.reyes@thekey.com > wrote: CONGRATS Nashvi= lle!! You have a pass for tomorrow's call. We will remain with the same format as previous weeks= for those of you who will be on the call tomorrow: Actions and expected outcomes = to turn around the revenue trajectory Update on Winbacks Up= date on Re-assessments and increase=C2=A0in hours SOC target and ho= w the site is pacing to hit target Melissa On Wed, Oct 2= 9, 2025 at 10:54=E2=80=AFAM John Champagne < john.champagne@thekey.com > wrote:= Good afternoon, The Weekly Growth Review summary has bee= n updated for small/medium sites in the East/Can divisions. Please review t= he summary here (+ PDF Version Attached). Reach out if you have any questions. Pl= ease note that technical metric definitions can be found in the back of the= deck. Thanks, John Champagne Director of Analytics=C2=A0 <font