Thank you Keith.
On Fri, Dec 9, 2022 at 11:19 AM Keith Moore <itsupport@thekey.com> wrote:
> Great, I've got the shipment all set with FedEx. Dennis will receive a
> confirmation email once FedEx has the package and can provide an estimated
> delivery date.
>
>
>
>
> Thanks,
>
> Keith Moore
>
>
> On Fri, 9 Dec at 12:09 PM , Timothy Thomas <tt@thekey.com> wrote:
> Thanks Keith
>
> On Fri, Dec 9, 2022 at 12:07 PM Dennis Fancy <dfancy@thekey.com> wrote:
>
>> Thanks Keith,
>>
>> Please pre-program the new phone with my extension. I will source a
>> headset from a Canadian distributor.
>>
>> Dennis
>>
>> On Fri, Dec 9, 2022 at 9:44 AM Keith Moore <itsupport@thekey.com> wrote:
>>
>>> Hey Dennis,
>>>
>>> I'll proceed with shipping the phone out directly via FedEx, To simplify
>>> the customs process, you'll need to purchase a compatible headset from a
>>> domestic store.
>>>
>>> Do you want the new phone pre-programmed to your extension (this will
>>> deactivate the current desk phone if in use)
>>>
>>>
>>>
>>> Thanks,
>>>
>>> Keith Moore
>>>
>>>
>>> On Fri, 9 Dec at 10:26 AM
>>>
>>> Hi Keith,
>>>
>>>
>>> I was aware of that which is why the address I provided is my residence.
>>>
>>> Dennis
>>>
>>> On Fri, Dec 9, 2022 at 9:24 AM Keith Moore <itsupport@thekey.com> wrote:
>>>
>>>> Hey Dennis,
>>>>
>>>> One last thing, Amazon recently updated their policy on international
>>>> shipping and we're not able to send the equipment directly to a business.
>>>> Do you have residential address we can send the device to? Otherwise,
>>>> the equipment will need to be purchased by your team on the Amazon.ca site.
>>>>
>>>>
>>>>
>>>>
>>>> Thanks,
>>>>
>>>> Keith Moore
>>>>
>>>>
>>>> On Fri, 9 Dec at 10:02 AM , Dennis Fancy <dfancy@homecareassistance.com>
>>>> wrote:
>>>> Hi Keith,
>>>>
>>>> Please send a wired headset if this is our only option.
>>>>
>>>> Please ship to 206-1048 Wilkes Ave, Winnipeg, Manitoba, Canada, R3P 2V3
>>>> <https://www.google.com/maps/search/206-1048+Wilkes+Ave,+Winnipeg,+Manitoba,+Canada,+R3P+2V3?entry=gmail&source=g>
>>>>
>>>> Thanks,
>>>>
>>>> Dennis Fancy, BSP
>>>> Care Solutions Manager
>>>> *Please note my email has changed:*
>>>> dfancy@thekey.com <DFancy@TheKey.com>
>>>> TheKey.com <https://www.thekey.com/>
>>>> [image: TheKey] <https://www.thekey.com/>
>>>>
>>>>
>>>> On Fri, Dec 9, 2022 at 8:55 AM Keith Moore <itsupport@thekey.com>
>>>> wrote:
>>>>
>>>>> Hi Timothy,
>>>>>
>>>>> I can absolutely get a phone shipped out once we have the shipping
>>>>> address confirmed.
>>>>> However, as these phones do not support Bluetooth I'm not authorized
>>>>> to order wireless head sets as they are typically significantly expensive
>>>>> and require special cables to work correctly.
>>>>> Would you like me to ship a wired headset with the phone?
>>>>>
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Keith Moore
>>>>>
>>>>>
>>>>> --
>>> Dennis Fancy, BSP
>>> Care Solutions Manager
>>> *Please note my email has changed:*
>>> dfancy@thekey.com <DFancy@TheKey.com>
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://www.thekey.com/>
>>>
>>> --
>> Dennis Fancy, BSP
>> Care Solutions Manager
>> *Please note my email has changed:*
>> dfancy@thekey.com <DFancy@TheKey.com>
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://www.thekey.com/>
>>
>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <Tim.Thomas@TheKey.com>
> (514) 591-9387
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://www.thekey.com/>
>
> 138264:611100
>
Dennis Fancy, BSP
Care Solutions Manager
*Please note my email has changed:*
dfancy@thekey.com <DFancy@TheKey.com>
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://www.thekey.com/>