----==_mimepart_694301191fa75_22447f3aac4142645de Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi=C2=A0Timothy,=C2=A0 You have been sent password reset links to you= r email . Please create the same password for all locations . Once comple= te please log in using the link app.clearcareonline.ca . Thanks,=C2= =A0 Briana Del Real =0D =0D On=0D Wed, 17 Dec at 2:03 PM=0D , ClearCare Support wrote:=0D Yes, sso has previously worked in Canada. Bu= t yes, please send me a password reset and the link to each office url. T= hanks =0D =0D =0D On Wed, Dec 17, 2025 at 2:01=E2=80=AFPM Briana Del Real wrote: =0D =0D =0D =0D =0D =0D =0D =0D Hi=C2=A0Timothy,=C2=A0 =0D =0D =0D =0D I don't believe SSO is on for Canada. I can send you a password reset li= nk though Subject will contain admin portal in it.=C2=A0 =0D =0D =0D =0D =0D =0D Thanks,=C2=A0 =0D =0D =0D =0D Briana=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D Wed, 17 Dec at 1:50 PM=0D =0D , Timothy Thomas wrote:=0D =0D =0D =0D Hi, =0D =0D =0D =0D I'm no longer seeing the SSO sign in option when=C2=A0accessing=C2=A0the= Canadian clearcare instance. See below. The password I have saved in my = browser doesn't work either. Please advise. =0D =0D =0D =0D =0D =0D -- =0D =0D =0D =0D Tim Thomas Head of Midwest & Canada Divisions |=C2=A0TheKey =0D =0D Mobile: 514.591.9387=0D =0D =0D =0D =0D =0D ----==_mimepart_694301191fa75_22447f3aac4142645de Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Hi=C2=A0Timothy,=C2=A0 =0D =0D You have been sent password reset links to your email . = Please create the same password for all locations . Once complete please = log in using the link app.clearcareonline.ca . =0D =0D =0D =0D =0D Thanks,=C2=A0 =0D =0D Briana Del Real =0D =0D =0D =0D =0D =0D =0D On=0D Wed, 17 Dec at 2:03 PM=0D , ClearCare Suppor= t <clearcaresupport@homecareassistance.com> wrote:=0D Yes, sso has previously work= ed in Canada. But yes, please send me a password reset and the link to ea= ch office url. Thanks =0D =0D =0D On Wed, Dec 17, 2025 at 2:01=E2=80=AFPM Briana Del Real < clearcaresupport@homecareassistance.com > wrote: =0D= =0D =0D =0D =0D =0D =0D =0D Hi=C2=A0Timothy,=C2=A0 =0D =0D =0D =0D I don't believe SSO is on for Canada. I can send you a p= assword reset link though Subject will contain admin portal in it.=C2=A0 =0D =0D =0D =0D =0D =0D Thanks,=C2=A0 =0D =0D =0D =0D Briana=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D Wed, 17 Dec at 1:50 PM=0D =0D , Timothy Thomas < tt@thekey.com >= ; wrote:=0D =0D