Re: FW: [External Sender] RE: Versapay Details Required for Vancouver, Oakville, Waterloo

Tim I assume you will work with the appropriate folks now - if you need
help please let me know.

On Tue, Jun 27, 2023 at 7:04 PM <eclark@thekey.com> wrote:

> Hi Tim & Angie
>
>
>
> As Laszlo and I mentioned on the call yesterday, we’re looking to route
> all deposits to 1 bank through Versapay. We need to set up the merchant
> accounts for each Subsidiary of CAD, and Versapay requires the below for
> each. Future state we will deposit to RBC however for now, we will deposit
> to JPMC. As a result, we need a process whereby someone pulls and sends
> bank reports to us so we can ensure any e-transfers (wires) arent missed
> when going from bank to bank however, the below is needed to set up Card
> Payments.
>
>
>
> I understand Ali has asked for some of this information prior and our
> previous owners were apprehensive about providing it. Can you help get us
> this information for each? Please let me know if you’d like to discuss this
> via google meet. Thank you!!!
>
>
>
>
>
> *Vancouver*
>
>    - Bank Letter (Bank of Montreal)
>    - Updated Bank Statements
>    - 3 months recent processing (if available)
>    - Last 2 years of financials
>    - Articles of incorporation for each location
>    - Elavon SAT Questionnaire
>
>
>
> *Oakville (Scotia Bank)*
>
>    - Completed Elavon SAT Questionnaire (see attached)
>    - Bank Letter
>    - Updated Bank Statements
>    - 3 months recent processing (if available)
>    - Last 2 years of financials
>    - Articles of incorporation for each location
>    - Elavon SAT Questionnaire
>
>
>
> *Waterloo (Royal Bank of Canada)*
>
>    - Completed Elavon SAT Questionnaire (see attached)
>    - Bank Letter
>    - Updated Bank Statements
>    - 3 months recent processing (if available)
>    - Last 2 years of financials
>    - Articles of incorporation for each location
>    - Elavon SAT Questionnaire
>
>
>
>
>
> Kind regards-
>
>
>
> Elizabeth Clark
>
> *Director, CI & Transformation*
>
> *Long Term Care Insurance, Onboarding*
>
> *TheKey*
>
> Office|Cell : 619-822-4855
>
> eclark@thekey.com
>
>
>
> *TheKey.com <https://www.thekey.com/>*
>
>
>
> [image: TheKey] <https://homecareassistance.com/>
>
>
>
>
>
>
>
>
>
>
>
> *From:* Andrea Liew <andrea.liew@versapay.com>
> *Sent:* Thursday, June 15, 2023 11:11 AM
> *To:* eclark@thekey.com; Christina Bell <christina.bell@versapay.com>;
> 'Laszlo Kovacs' <laszlo.kovacs@thekey.com>; 'Ali Malik' <
> ali.malik@thekey.com>
> *Cc:* Michelle Kaarto <michelle.kaarto@versapay.com>
> *Subject:* RE: [External Sender] RE: Versapay Details Required for
> Vancouver, Oakville, Waterloo
>
>
>
> Hey Elizabeth,
>
>
>
> To run all CC payment processing through RBC, Christina needs the
> following:
>
>
>
> *Vancouver*
>
>    - Bank Letter
>    - Updated Bank Statements
>    - 3 months recent processing (if available)
>    - Last 2 years of financials
>    - Articles of incorporation for each location
>
>
>
> *Oakville*
>
>    - Completed Elavon SAT Questionnaire (see attached)
>    - Bank Letter
>    - Updated Bank Statements
>    - 3 months recent processing (if available)
>    - Last 2 years of financials
>    - Articles of incorporation for each location
>
>
>
> *Waterloo*
>
>    - Completed Elavon SAT Questionnaire (see attached)
>    - Bank Letter
>    - Updated Bank Statements
>    - 3 months recent processing (if available)
>    - Last 2 years of financials
>    - Articles of incorporation for each location
>
>
>
>
>
> *To change bank information for already existing Canadian locations *(Calgary,
> Montreal, Winnipeg, Toronto), you’ll need to email support@solupay.com to
> get the process started. Again, this is for CC transactions.
>
>
>
> I will send a separate email re: enabling* EFT payments *via RBC for the
> Canadian locations.
>
>
>
>
>
> Thanks.
>
>
>
>
>
> *Andrea Liew |* Senior Account Manager
>
> *P: **866-999-8729*
> *E: **andrea.liew@versapay.com <andrea.liew@versapay.com>  *
>
> <http://versapay.com/>
>
> *Making AR automation more human*
> *Find out how.* <https://www.versapay.com/why-collaborative-ar>
>
> This message contains confidential information and is intended only for
> the individual named. If you are not the named addressee, you should not
> disseminate, distribute or copy this email. Please notify the sender
> immediately by email if you have received this email by mistake and delete
> this email from your system.
>
>
> [image: Image removed by sender. Watch webinar]
> <https://signatures.versapay.com/uc/648245c485b01800182d9847/c_6483580e85b01800ce2d96be/b_648358d5d505a900c9d3dd5b?recipient=ZWNsYXJrQHRoZWtleS5jb20=>
>
> *From:* eclark@thekey.com <eclark@thekey.com>
> *Sent:* Wednesday, June 14, 2023 6:56 PM
> *To:* Christina Bell <christina.bell@versapay.com>; 'Laszlo Kovacs' <
> laszlo.kovacs@thekey.com>; Andrea Liew <andrea.liew@versapay.com>; 'Ali
> Malik' <ali.malik@thekey.com>
> *Cc:* Michelle Kaarto <michelle.kaarto@versapay.com>
> *Subject:* RE: [External Sender] RE: Versapay Details Required for
> Vancouver, Oakville, Waterloo
>
>
>
> Hi Christina & Andrea-
>
>
>
> If we want to run all ARC payment processing through RBC for Vancouver,
> Oakville & Waterloo, do we need this information for their legacy bank
> accounts?
>
>
>
> If so, please send me an itemized list so I can grab the information for
> each and get it back to you.
>
>
>
> Elizabeth Clark
>
> *Director, CI & Transformation*
>
> *Long Term Care Insurance, Onboarding*
>
>
>
> *TheKey*
>
>
>
>
>
>
>
> *From:* Christina Bell <christina.bell@versapay.com>
> *Sent:* Tuesday, May 23, 2023 7:13 AM
> *To:* eclark@thekey.com; 'Laszlo Kovacs' <laszlo.kovacs@thekey.com>;
> Andrea Liew <andrea.liew@versapay.com>; 'Ali Malik' <ali.malik@thekey.com>
> *Cc:* Michelle Kaarto <michelle.kaarto@versapay.com>
> *Subject:* RE: [External Sender] RE: Versapay Details Required for
> Vancouver, Oakville, Waterloo
>
>
>
> Good morning!
>
>
>
> Waiting on confirmation of the correct banking information for Vancouver
> to send the application to Laszlo for signature and the updated bank
> statements.
>
>
>
> We’re still waiting on the information for Waterloo and Oakville.  Please
> let me know if you have any questions.
>
>
>
> Respectfully,
>
>
>
> *Christina Bell |* Sales Support Manager
>
>
>
> *P: *216-260-0803
>
> *E: *christina.bell@versapay.com
>
>
>
>
>
>
> ­
>
>
> *Making AR automation more human.**Find out how*
> <https://www.versapay.com/why-collaborative-ar>
>
>
>
> This message contains confidential information and is intended only for
> the individual named. If you are not the named addressee, you should not
> disseminate, distribute or copy this email. Please notify the sender
> immediately by email if you have received this email by mistake and delete
> this email from your system.
>
>
>
> *From:* eclark@thekey.com <eclark@thekey.com>
> *Sent:* Friday, May 19, 2023 11:56 AM
> *To:* Christina Bell <christina.bell@versapay.com>; 'Laszlo Kovacs' <
> laszlo.kovacs@thekey.com>; Andrea Liew <andrea.liew@versapay.com>; 'Ali
> Malik' <ali.malik@thekey.com>
> *Cc:* Michelle Kaarto <michelle.kaarto@versapay.com>
> *Subject:* RE: [External Sender] RE: Versapay Details Required for
> Vancouver, Oakville, Waterloo
>
>
>
> I see, thank you for clarifying.
>
>
>
> *From:* Christina Bell <christina.bell@versapay.com>
> *Sent:* Friday, May 19, 2023 8:55 AM
> *To:* eclark@thekey.com; 'Laszlo Kovacs' <laszlo.kovacs@thekey.com>;
> Andrea Liew <andrea.liew@versapay.com>; 'Ali Malik' <ali.malik@thekey.com>
> *Cc:* Michelle Kaarto <michelle.kaarto@versapay.com>
> *Subject:* RE: [External Sender] RE: Versapay Details Required for
> Vancouver, Oakville, Waterloo
>
>
>
> Good morning Elizabeth!
>
>
>
> Gathing this information is going to establish the MID’s for the Canada
> locations.
>
>
>
> Respectfully,
>
>
>
> *Christina Bell |* Sales Support Manager
>
>
>
> *P: *216-260-0803
>
> *E: *christina.bell@versapay.com
>
>
>
>
>
>
> ­
>
>
> *Making AR automation more human.**Find out how*
> <https://www.versapay.com/why-collaborative-ar>
>
>
>
> This message contains confidential information and is intended only for
> the individual named. If you are not the named addressee, you should not
> disseminate, distribute or copy this email. Please notify the sender
> immediately by email if you have received this email by mistake and delete
> this email from your system.
>
>
>
> *From:* eclark@thekey.com <eclark@thekey.com>
> *Sent:* Friday, May 19, 2023 8:42 AM
> *To:* Christina Bell <christina.bell@versapay.com>; 'Laszlo Kovacs' <
> laszlo.kovacs@thekey.com>; Andrea Liew <andrea.liew@versapay.com>; 'Ali
> Malik' <ali.malik@thekey.com>
> *Cc:* Michelle Kaarto <michelle.kaarto@versapay.com>
> *Subject:* RE: [External Sender] RE: Versapay Details Required for
> Vancouver, Oakville, Waterloo
> *Importance:* High
>
>
>
> Hello All
>
>
>
> Can you please clarify the purpose of our providing this information?
> Forgive my ignorance, is this in order to establish a Division of TheKey or
> for the purpose of setting up a standalone MID (like FRAX)?
>
>
>
> We’re working on some internal decisions here for all of Canada, this will
> help drive that decision.
>
>
>
> Elizabeth Clark
>
> *Sr. Manager, Continuous Improvement *
>
> *TheKey*
>
>
>
>
>
>
>
> *From:* Christina Bell <christina.bell@versapay.com>
> *Sent:* Thursday, May 18, 2023 12:10 PM
> *To:* Laszlo Kovacs <laszlo.kovacs@thekey.com>; Andrea Liew <
> andrea.liew@versapay.com>; Ali Malik <ali.malik@thekey.com>; Elizabeth
> Clark <eclark@thekey.com>
> *Cc:* Michelle Kaarto <michelle.kaarto@versapay.com>
> *Subject:* RE: [External Sender] RE: Versapay Details Required for
> Vancouver, Oakville, Waterloo
>
>
>
> Thank you Laszlo I’ve received the personal information and have updated
> the application with you’re data.  Currently we have account ending in 1679
> for Vancouver, but I’ll wait for Elizabeth and Ali to confirm before
> sending for signature.  Once we have confirmation @Elizabeth Clark
> <eclark@thekey.com> or @Ali Malik <ali.malik@thekey.com> can you send me
> the most recent 3 months of bank statements for the Vancouver location, the
> ones we have are outdated.
>
>
>
> Respectfully,
>
>
>
> *Christina Bell |* Sales Support Manager
>
>
>
> *P: *216-260-0803
>
> *E: *christina.bell@versapay.com
>
>
>
>
>
>
> ­
>
>
> *Making AR automation more human.**Find out how*
> <https://www.versapay.com/why-collaborative-ar>
>
>
>
> This message contains confidential information and is intended only for
> the individual named. If you are not the named addressee, you should not
> disseminate, distribute or copy this email. Please notify the sender
> immediately by email if you have received this email by mistake and delete
> this email from your system.
>
>
>
> *From:* Laszlo Kovacs <laszlo.kovacs@thekey.com>
> *Sent:* Thursday, May 18, 2023 9:43 AM
> *To:* Andrea Liew <andrea.liew@versapay.com>; Christina Bell <
> christina.bell@versapay.com>; Ali Malik <ali.malik@thekey.com>
> *Cc:* Elizabeth Clark <eclark@thekey.com>; Michelle Kaarto <
> michelle.kaarto@versapay.com>
> *Subject:* RE: [External Sender] RE: Versapay Details Required for
> Vancouver, Oakville, Waterloo
>
>
>
> Andrea,
>
>
>
> I’ll get this form filled out this morning.
>
>
>
> Ali/Elizabeth – Could on of you remind me which bank account we’re going
> to use for Vancouver?
>
>
>
>
>
> Thanks,
>
>
>
> *From:* Andrea Liew <andrea.liew@versapay.com>
> *Sent:* Thursday, May 18, 2023 8:33 AM
> *To:* Laszlo Kovacs <laszlo.kovacs@thekey.com>; Christina Bell <
> christina.bell@versapay.com>; Ali Malik <ali.malik@thekey.com>
> *Cc:* Elizabeth Clark <eclark@thekey.com>; Michelle Kaarto <
> michelle.kaarto@versapay.com>
> *Subject:* RE: [External Sender] RE: Versapay Details Required for
> Vancouver, Oakville, Waterloo
>
>
>
> Good morning,
>
>
>
> Following up on the below.
>
>
>
> Thanks,
>
>
>
> *Andrea Liew |* Senior Account Manager
>
> *P: *866-999-VPAY(8729)
>
> *M: *1-470-280-1983
>
> *E: *andrea.liew@versapay.com
>
>
>
> ­
>
> *Transform your AR. **Find out how.*
> <https://www.versapay.com/why-collaborative-ar>
>
> This message contains confidential information and is intended only for
> the individual named. If you are not the named addressee, you should not
> disseminate, distribute or copy this email. Please notify the sender
> immediately by email if you have received this email by mistake and delete
> this email from your system.
>
>
>
> *From:* Andrea Liew <andrea.liew@versapay.com>
> *Sent:* Wednesday, May 10, 2023 10:04 AM
> *To:* Laszlo Kovacs <laszlo.kovacs@thekey.com>; Christina Bell <
> christina.bell@versapay.com>; Ali Malik <ali.malik@thekey.com>
> *Cc:* Elizabeth Clark <eclark@thekey.com>; Michelle Kaarto <
> michelle.kaarto@versapay.com>
> *Subject:* RE: [External Sender] RE: Versapay Details Required for
> Vancouver, Oakville, Waterloo
>
>
>
> Good morning,
>
>
>
> There are a few outstanding items I’m following up on:
>
>    1. *Laszlo*, Christina sent you a document via Docusign to acquire
>    your PII that’s required for the applications.
>    This info will be entered for the Vancouver location and will be sent
>    to you for signature.
>    Were you able to review and do you have any questions? If you don’t
>    see that document, please let us know so Christina can re-send.
>    2. *Ali*,  we still need Information for
>       1. Oakville and
>       2. Waterloo
>
> I’ve attached the questionnaire again for your reference. Once received,
> Christina will prep everything and will send documents for signature to
> Laszlo.
>
>
>
> Please let us know if there are any questions.
>
>
>
> Thanks,
>
>
>
> *Andrea Liew |* Senior Account Manager
>
> *P: *866-999-VPAY(8729)
>
> *M: *1-470-280-1983
>
> *E: *andrea.liew@versapay.com
>
>
>
> ­
>
> *Transform your AR. **Find out how.*
> <https://www.versapay.com/why-collaborative-ar>
>
> This message contains confidential information and is intended only for
> the individual named. If you are not the named addressee, you should not
> disseminate, distribute or copy this email. Please notify the sender
> immediately by email if you have received this email by mistake and delete
> this email from your system.
>
>
>
> *From:* Laszlo Kovacs <laszlo.kovacs@thekey.com>
> *Sent:* Friday, April 28, 2023 9:20 AM
> *To:* Christina Bell <christina.bell@versapay.com>; Andrea Liew <
> andrea.liew@versapay.com>; Ali Malik <ali.malik@thekey.com>
> *Cc:* Elizabeth Clark <eclark@thekey.com>; Michelle Kaarto <
> michelle.kaarto@versapay.com>
> *Subject:* RE: [External Sender] RE: Versapay Details Required for
> Vancouver, Oakville, Waterloo
>
>
>
> Good Morning Christina,
>
>
>
> Yes, I will have signing authority going forward until I can establish a
> formal Delegation of Authority document.
>
>
>
> Thanks,
>
>
>
> *From:* Christina Bell <christina.bell@versapay.com>
> *Sent:* Friday, April 28, 2023 7:48 AM
> *To:* Laszlo Kovacs <laszlo.kovacs@thekey.com>; Andrea Liew <
> andrea.liew@versapay.com>; Ali Malik <ali.malik@thekey.com>
> *Cc:* Elizabeth Clark <eclark@thekey.com>; Michelle Kaarto <
> michelle.kaarto@versapay.com>
> *Subject:* RE: [External Sender] RE: Versapay Details Required for
> Vancouver, Oakville, Waterloo
>
>
>
> Yes!
>
>
>
> As long as the information that’s been provided for Vancouver is
> accurate.  Will you be singing all applications going forward?
>
>
>
> Respectfully,
>
>
>
> *Christina Bell |* Sales Support Manager
>
>
>
> *P: *216-260-0803
>
> *E: *christina.bell@versapay.com
>
>
>
>
>
>
> ­
>
>
> *Making AR automation more human.**Find out how*
> <https://www.versapay.com/why-collaborative-ar>
>
>
>
> This message contains confidential information and is intended only for
> the individual named. If you are not the named addressee, you should not
> disseminate, distribute or copy this email. Please notify the sender
> immediately by email if you have received this email by mistake and delete
> this email from your system.
>
>
>
> *From:* Laszlo Kovacs <laszlo.kovacs@thekey.com>
> *Sent:* Thursday, April 27, 2023 5:01 PM
> *To:* Christina Bell <christina.bell@versapay.com>; Andrea Liew <
> andrea.liew@versapay.com>; Ali Malik <ali.malik@thekey.com>
> *Cc:* Elizabeth Clark <eclark@thekey.com>; Michelle Kaarto <
> michelle.kaarto@versapay.com>
> *Subject:* RE: [External Sender] RE: Versapay Details Required for
> Vancouver, Oakville, Waterloo
>
>
>
> Thanks Christina.
>
>
>
> Ali – To my untrained eye here, it looks like all that is needed from us
> is the location info for Oakville and Waterloo. Easy enough to provide I
> hope?
>
>
>
> *From:* Christina Bell <christina.bell@versapay.com>
> *Sent:* Thursday, April 27, 2023 3:06 PM
> *To:* Andrea Liew <andrea.liew@versapay.com>; Laszlo Kovacs <
> laszlo.kovacs@thekey.com>
> *Cc:* Ali Malik <ali.malik@thekey.com>; eclark@thekey.com; Michelle
> Kaarto <michelle.kaarto@versapay.com>
> *Subject:* RE: [External Sender] RE: Versapay Details Required for
> Vancouver, Oakville, Waterloo
>
>
>
> I’ve populated the information that we’ve received for Vancouver into this
> document for review, bank account is ended in 1679.  The spreadsheet that
> Gary provided with location information did not include any information for
> Oakville or Waterloo.  I’ve attached the spreadsheet that Gary was able to
> populate information into for us for the locations for review as well.
>
>
>
> Respectfully,
>
>
>
> *Christina Bell |* Sales Support Manager
>
>
>
> *P: *216-260-0803
>
> *E: *christina.bell@versapay.com
>
>
>
>
>
>
> ­
>
>
> *Making AR automation more human.**Find out how*
> <https://www.versapay.com/why-collaborative-ar>
>
>
>
> This message contains confidential information and is intended only for
> the individual named. If you are not the named addressee, you should not
> disseminate, distribute or copy this email. Please notify the sender
> immediately by email if you have received this email by mistake and delete
> this email from your system.
>
>
>
> *From:* Andrea Liew <andrea.liew@versapay.com>
> *Sent:* Thursday, April 27, 2023 3:44 PM
> *To:* Laszlo Kovacs <laszlo.kovacs@thekey.com>
> *Cc:* Ali Malik <ali.malik@thekey.com>; eclark@thekey.com; Michelle
> Kaarto <michelle.kaarto@versapay.com>; Christina Bell <
> christina.bell@versapay.com>
> *Subject:* RE: [External Sender] RE: Versapay Details Required for
> Vancouver, Oakville, Waterloo
>
>
>
> Hi Laszlo,
>
>
>
> I’ve included Christina on this email so she can speak to what details
> need to be confirmed.
>
>
>
> Christina, I’m attaching volume info that TheKey provided in a separate
> email.
>
>
>
> Thanks!
>
>
>
> *Andrea Liew |* Senior Account Manager
>
> *P: *866-999-VPAY(8729)
>
> *M: *1-470-280-1983
>
> *E: *andrea.liew@versapay.com
>
>
>
> ­
>
> *Transform your AR. **Find out how.*
> <https://www.versapay.com/why-collaborative-ar>
>
> This message contains confidential information and is intended only for
> the individual named. If you are not the named addressee, you should not
> disseminate, distribute or copy this email. Please notify the sender
> immediately by email if you have received this email by mistake and delete
> this email from your system.
>
>
>
> *From:* Laszlo Kovacs <laszlo.kovacs@thekey.com>
> *Sent:* Thursday, April 27, 2023 3:19 PM
> *To:* Andrea Liew <andrea.liew@versapay.com>
> *Cc:* Ali Malik <ali.malik@thekey.com>; eclark@thekey.com; Michelle
> Kaarto <michelle.kaarto@versapay.com>
> *Subject:* [External Sender] RE: Versapay Details Required for Vancouver,
> Oakville, Waterloo
>
>
>
> Hi Andrea,
>
>
>
> Please instruct your underwriting team to use the existing questionnaire I
> would assume you already have on file for TheKey. We will provide you with
> anticipated volume information for the three new geographies.
> @ali.malik@thekey.com <ali.malik@thekey.com>- Can you please share volume
> info?
>
>
>
> Best,
>
>
>
>
> *Laszlo Kovacs*
> Sr. Dir., Order to Cash
>
> [image: Image removed by sender. TheKey] <https://homecareassistance.com/>
>
>
>
> *From:* Andrea Liew <andrea.liew@versapay.com>
> *Sent:* Wednesday, April 26, 2023 7:34 AM
> *To:* ali.malik@thekey.com
> *Cc:* Elizabeth Clark <eclark@thekey.com>; Michelle Kaarto <
> michelle.kaarto@versapay.com>
> *Subject:* Versapay Details Required for Vancouver, Oakville, Waterloo
>
>
>
> Good morning Ali,
>
>
>
> As discussed in yesterday’s call, our Underwriting team would like to
> confirm details for the Vancouver, Oakville, and Waterloo divisions.
>
>
>
> Please see the attached word document. We will need one filled for each
> location.
>
>
>
> Let me know if there are any questions.
>
>
>
> Thanks,
>
>
>
> *Andrea Liew |* Senior Account Manager
>
> *P: *866-999-VPAY(8729)
>
> *M: *1-470-280-1983
>
> *E: *andrea.liew@versapay.com
>
>
>
> ­
>
> *Transform your AR. **Find out how.*
> <https://www.versapay.com/why-collaborative-ar>
>
> This message contains confidential information and is intended only for
> the individual named. If you are not the named addressee, you should not
> disseminate, distribute or copy this email. Please notify the sender
> immediately by email if you have received this email by mistake and delete
> this email from your system.
>
>
>
> CAUTION: This email originated from outside of the organization. Do not
> click links or open attachments unless you recognize the sender and know
> the content is safe.
>