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Re: Montreal Recruitment Form Review - [#352686]

From
Aaron Worob <itsupport@thekey.com>
To
agraziani@thekey.com
CC
tt@thekey.com, phil.chanda@thekey.com, joey.taylor@thekey.com, agraziani@thekey.com
Date
Wed, 12 Jul 2023 18
Folder
INBOX
Hi Alexa,      After some digging, I found our trouble was with a security permission setting on the montreal-recruitment Group. It was previously set to deny messages from external senders. After changing that setting, I see a test message I sent through the form was delivered to the Group.   ​   Joey,   ​  Could you please confirm you received my test message?        Thank you,  Aaron Worob  Network/Systems Administrator  aaron.worob@thekey.com

                            On
                            Wed, 12 Jul at  2:49 PM
                            ,  Alexa Graziani <agraziani@thekey.com>  wrote:
                             Oh yes, thank you for the reminder, I will follow up in that thread.
 Sincerely,

 On Wed, Jul 12, 2023 at 11:46 AM Phil Chanda <phil.chanda@thekey.com> wrote:

 Hi Alexa,
 I think this is something that Joey will need to work with IT Support on.  From what I understand, Joey's email may be getting blocked (I think he's worked with IT Support before on this issue in May) and that's why he's not getting the emails.  Web Dev doesn't handle email issues - IT Support does.

 Last month, If you recall you were on the email where Mark Dickie updated the Montreal recruitment form to include the email address.  We don't have access to Unbounce.  When Mark Dickie tried to share access, he was unable to and updated the email to "montreal-recruitment@thekey.com".  See image.  Also, I can forward you the email chain if that helps.

 Thanks,
 Phil

 On Wed, Jul 12, 2023 at 2:37 PM Alexa Graziani <agraziani@thekey.com> wrote:

 Hi Phil,
 I was working with Joey to QA the Montreal webform change and he has not received the caregiver inquiry test forms I placed.

 He got the care inquiry forms just fine but I placed two separate caregiver job inquiry forms from this URL and he did not get either.

 I also emailed the distro list directly (montreal-recruitment@thekey.com) and he did receive that successfully.

 Can you help us triage this issue, please?

 Sincerely,

      Alexa Graziani

      Senior Marketing Manager - Consumer Growth

       Please note my email has changed:

       agraziani@thekey.com

      (650) 416-1538 Ext. 181538

       TheKey.com

      Alexa Graziani

      Senior Marketing Manager - Consumer Growth

       Please note my email has changed:

       agraziani@thekey.com

      (650) 416-1538 Ext. 181538

       TheKey.com

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