Re: O06008 Payworks Account Termination Notice / Immediate Attention Required

Sam,

Are you referring to Payworks or Ceridan? Payworks balances were to be
uploaded into Ceridan. Are you unable to access them? Irin, can you provide
some info on this?

Thanks,
Germaine Daniels

*Payroll Director *germaine.daniels@thekey.com
Phone: 562-784-1800
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>

On Mon, Aug 14, 2023 at 4:42 AM Sam Naffaa <hcao.accounting@thekey.com>
wrote:

> Hi Germaine, I have uploaded all the reports that you have requested. In
> regards to the Payworks، I can’t up to now access my personal information
> to see if they have uploaded the opening balance data. If they didn’t yet,
> I suggest to wait until they upload it as we might need some information.
> Thanks,
> Sam
>
> Sent from my iPhone
>
> On 11 Aug 2023, at 10:27 PM, Germaine Daniels <germaine.daniels@thekey.com>
> wrote:
>
>
> Sam, do you see any issues with the 8/15 closure date?
>
> On Fri, Aug 11, 2023 at 7:24 PM Germaine Daniels <
> germaine.daniels@thekey.com> wrote:
>
>> Hi Sam,
>>
>>  Please confirm all payroll reports including pay statements and tax
>> documents have been saved on the google drive? Which I believe has already
>> been done. If so, please proceed and notify Payworks that we are ending
>> services effective 8/15/23.
>>
>> Thanks,
>>
>> On Thu, Aug 10, 2023 at 4:39 AM Sam Naffaa <hcao.accounting@thekey.com>
>> wrote:
>>
>>> FYI
>>> Regards,
>>> Sam Naffaa, CMA
>>> 905.337.1288
>>> *Please note my email has changed:*
>>> hcao.accounting@TheKey.com <Madhu.Vijayan@TheKey.com>
>>>
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://www.thekey.com/>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> ---------- Forwarded message ---------
>>> From: Erin Janssen <erin.janssen@payworks.ca>
>>> Date: Thu, Aug 10, 2023 at 4:10 AM
>>> Subject: O06008 Payworks Account Termination Notice / Immediate
>>> Attention Required
>>> To: <no-reply@payworks.ca>
>>>
>>>
>>> <noname>
>>>
>>> *Aug 10, 2023*
>>>
>>> *Time - Sensitive / Immediate Attention Required*
>>>
>>> *Attention:* Sam Naffaa
>>> *Account:* O06008 – Home Care Assistance Waterloo
>>>
>>> Hello,
>>>
>>> We have noticed that you are no longer processing your payroll with
>>> Payworks and/or your payroll has not been processed recently. We do require
>>> your immediate attention to this matter. Our records show that your last
>>> payroll run date was *Jun 20, 2023*.
>>>
>>> Please contact me directly to discuss the status of your payroll
>>> account. If I do not hear from you within 35 days, by *Sep 14, 2023*,
>>> Payworks will terminate your account immediately, without further notice to
>>> you.
>>>
>>> Pursuant to your agreement with Payworks, you are responsible to retain
>>> copies of all client data you provide to Payworks as well as all records
>>> and reports provided by Payworks to you which contain your client data.
>>> Please ensure that you have retained a copy of this information and that it
>>> is stored in a secure location. *Access to your data, including payroll
>>> reports, will be automatically disabled on the date of termination and will
>>> only be accessible upon request with proper credentials, for 60 days after
>>> the date of termination.*
>>>
>>> Please be advised you are required to keep the taxation authority that
>>> your payroll(s) is subject to [ie. the Canada Revenue Agency (CRA) and/or
>>> Revenue Quebec (RQ)] informed of any changes to your remittance history,
>>> especially if there is an interruption to your payroll or there are no
>>> statutory deductions to remit to CRA and/or RQ. Any remittance penalties
>>> and/or interest assessed or incurred are your responsibility. *You will
>>> also be responsible for your 2023 yearend filing and T4’s to Canada Revenue
>>> Agency and/or Revenue Quebec.*
>>>
>>> Visit the CRA and/or RQ website for more information regarding your
>>> obligations as they pertain to record retention and your payroll [
>>> *Disclaimer:* Payworks does not guarantee that the CRA and RQ link(s)
>>> will still be current as of the date that you access such link(s)]
>>>
>>> *CRA: IC78-10R5 &nbsp&nbsp Books and Records Retention/Destruction: *
>>> https://www.canada.ca/en/revenue-agency/services/forms-publications/publications/ic78-10.html
>>>
>>> *RQ: *
>>> https://www.revenuquebec.ca/en/online-services/online-services/online-services/
>>>
>>> We hope we can continue our payroll services relationship. I look
>>> forward to your timely reply.
>>>
>>> Best Regards,
>>>
>>> *Erin Janssen*
>>> Phone: 866-788-3500 x 3252
>>> Toll free: 866.788.3500
>>> Email: erin.janssen@payworks.ca
>>> Web: www.payworks.ca
>>>
>> --
>> Germaine DanielsPayroll Director
>> germaine.daniels@thekey.com
>> Phone: 562-380-3662
>> TheKey.com
>>
> --
> Germaine DanielsPayroll Director
> germaine.daniels@thekey.com
> Phone: 562-380-3662
> TheKey.com
>
>