Hi Tim,
Daphne Kron has been a client for many years. We have always been amazing
to this family and literally do everything for them as Paul is so hands
off. We also do nursing visits and on many times have arranged for a doctor
to come see her. As for flu shots and vaccines, we are not allowed to do
this. Integra is part of the government and so they can offer it but
regular private agencies like ours are not allowed.
I have always had a great working relationship with Paul so I am a bit
upset about this.
Cheryl
On Mon, Mar 21, 2022 at 10:37 AM Timothy Thomas <tt@homecareassistance.com>
wrote:
> Hi Cheryl,
>
> It turns out that corporate turned on a client survey system a few months
> back and didn't alert us. Someone dropped the ball and for that I'm sorry.
> Most of our scores are great, in fact as a division our average was the
> highest. I did want to flag a review that was negative. Please see attached.
>
> We can have a quick call today should you have any questions.
>
> --
> Timothy Thomas
> Head of Canada
> Home Care Assistance
> Office: 514-907-5065
> Fax: 514-221-4265
> 4464 Ste Catherine West
> Westmount, QC, H3Z1R7
> HomeCareAssistanceMontreal.ca
> ---
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>
*Cheryl Cartwright*
Director of Care
Home Care Assistance
Office: 416-488-8777 <4164888777>
Toronto, ON (EST)
torontohomecareassistance.ca <https://www.torontohomecareassistance.ca/>
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