Hi Tim,
If we are providing services on the Illinois side of the border, we would
need to comply with Illinois' home care regulations. In Illinois, providing
home care services (even for private-pay clients) requires licensure if
those services are beyond just companionship. Illinois law mandates that
any entity providing personal care, assistance with daily activities, or
other supportive home care services must be licensed as a "Home Services
Agency" by the Illinois Department of Public Health (IDPH).
Since our agency holds a non-licensed status in Missouri, we would not be
authorized to legally provide services across state lines in Illinois
unless it meets Illinois licensure requirements. In this case, our licensed
home services agency in Illinois would need to handle services for
Illinois-based clients to ensure compliance with Illinois regulations.
On Tue, Nov 12, 2024 at 8:26 AM Timothy Thomas <tt@thekey.com> wrote:
> Good morning,
>
> Our St-Louis office has the opportunity to service a client on the
> Illinois side of the city. Could you please advise me on how we can
> accomplish this? Is there a licensing requirement?
>
> If so, can we funnel the business through our Chicago office?
>
> Thank you!
> Tim
>
> --
>
> *Tim Thomas*
> Head of Midwest & Canada Divisions | *TheKey*
> Mobile: 514.591.9387
> [image: TheKey] <https://www.thekey.com/>
>
--
Amanda Fults
Senior Regulatory, Compliance Manager
714-623-6918
amanda.fults@thekey.com
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>
CONFIDENTIALITY NOTICE: The information in the Email is confidential and
may be privileged. This Email is intended solely for the named recipient or
recipients. If you are not the intended recipient, any use, disclosure,
copying or distribution of this Email is prohibited. If you are not the
intended recipient, please inform us by replying with the subject line
marked "Wrong Address" and then deleting this Email and any attachments.