Re: LMS Access

Do you mind trying the SSO one more time? I updated one area. If that
doesn't work, I will create a change password again until this is fixed.

My apologies.

On Wed, Feb 16, 2022 at 7:52 AM Timothy Thomas <tt@homecareassistance.com>
wrote:

> It says "could not find your google account"...
>
> On Tue, Feb 15, 2022 at 8:26 PM Keri Thrush <
> kthrush@homecareassistance.com> wrote:
>
>> Hi Timothy,
>>
>> We agreed today on an additional sync feature. I didn't get confirmation
>> yet if it has been applied. We can try... Can you try utilizing the Single
>> Sign On with the email: tt@homecareassistance.dup
>>
>> On Tue, Feb 15, 2022 at 5:18 PM Timothy Thomas <tt@homecareassistance.com>
>> wrote:
>>
>>> Hi Keri,
>>>
>>> I was able to access the platform yesterday with the temp login info, I
>>> updated my password but now I'm unable to log in.
>>>
>>> Any fix on the initial bug for SSO?
>>>
>>> Thanks!
>>> Tim
>>>
>>> On Tue, Feb 8, 2022 at 7:01 PM Keri Thrush <
>>> kthrush@homecareassistance.com> wrote:
>>>
>>>> Hi Timothy,
>>>>
>>>> I'm working with our development team to fix this. For a temporary fix,
>>>> do you mind manually logging in by using the following credentials:
>>>>
>>>>    - tt@homecareassistance.dup
>>>>    - password: Changeme#1
>>>>
>>>> For Dennis, he should be able to view courses outside of what he has
>>>> been enrolled in through clicking on "all courses" like the picture below.
>>>>
>>>> Please let me know if I can help with anything else and I will follow
>>>> up with you as soon as possible with the SSO fix.
>>>>
>>>> [image: Screen Shot 2022-02-08 at 3.58.24 PM.JPG]
>>>>
>>>>
>>>> On Tue, Feb 8, 2022 at 6:18 AM Timothy Thomas <
>>>> tt@homecareassistance.com> wrote:
>>>>
>>>>> Hi Keri,
>>>>>
>>>>> Stange, no I selected my account tt@homecareassistance.com. I tried
>>>>> again no and still was not able to log in.
>>>>>
>>>>> Sorry I got the title wrong its actually Dennis Fancy who was the
>>>>> previous owner along with Lindsey. His email address is
>>>>> dfancy@homecareassistance.com - If I understand correctly he can
>>>>> self-enroll? He claims to only be able to review the COVID and
>>>>> Spam/Phishing courses.
>>>>>
>>>>> Thank you,
>>>>> Tim
>>>>>
>>>>> On Tue, Feb 8, 2022 at 12:10 AM Keri Thrush <
>>>>> kthrush@homecareassistance.com> wrote:
>>>>>
>>>>>> Hi Timothy,
>>>>>>
>>>>>> It looks like the email that your account is setup with is:
>>>>>> tt@homecareassistance.dup. Is this the address that was selected for
>>>>>> the SSO?
>>>>>>
>>>>>> The courses all have a self enrollment feature so you are more than
>>>>>> welcome to take any applicable courses.
>>>>>>
>>>>>> Just to be safe, I searched in bamboohr for the GM in Winnipeg. If it
>>>>>> is Lindsey Fancy, everything is up and going with her account in OpenLMS.
>>>>>>
>>>>>> Thank you,
>>>>>>
>>>>>> On Mon, Feb 7, 2022 at 1:06 PM Timothy Thomas <
>>>>>> tt@homecareassistance.com> wrote:
>>>>>>
>>>>>>> Good afternoon,
>>>>>>>
>>>>>>> I'm trying to access the LMS portal and am currently receiving an
>>>>>>> error message when using the SSO option.
>>>>>>>
>>>>>>> Our GM in Winnipeg would also like to be signed up for Salesforce
>>>>>>> and Care Management courses. Is this something I can manage or is this done
>>>>>>> by you.
>>>>>>>
>>>>>>> Thank for clarifying,
>>>>>>> Tim
>>>>>>>
>>>>>>> --
>>>>>>> Timothy Thomas
>>>>>>> Head of Canada
>>>>>>> Home Care Assistance
>>>>>>> Office: 514-907-5065
>>>>>>> Fax: 514-221-4265
>>>>>>> 4464 Ste Catherine West
>>>>>>> Westmount, QC, H3Z1R7
>>>>>>> HomeCareAssistanceMontreal.ca
>>>>>>> ---
>>>>>>> Read Our Testimonials
>>>>>>> <https://www.homecareassistancemontreal.ca/reviews.html>
>>>>>>> We Are Hiring!
>>>>>>> <https://www.homecareassistancemontreal.ca/careers.html>
>>>>>>>
>>>>>>> <https://www.linkedin.com/company/home-care-assistance-montreal-soins-%C3%A0-domicile-/>
>>>>>>> <https://www.facebook.com/HCAGreaterMTL>
>>>>>>> <https://homecareassistance.com>
>>>>>>> Champions of Longevity
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Keri Thrush
>>>>>> Director of Training and Development
>>>>>> Home Care Assistance
>>>>>> Direct: (949) 244-4575
>>>>>> 221 Main Street, Suite 520
>>>>>> San Francisco, CA 94105
>>>>>> homecareassistance.com
>>>>>> ---
>>>>>> Read Our Testimonials <https://homecareassistance.com/reviews>
>>>>>> Join Our Newsletter
>>>>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>>>>> We Are Hiring! <https://homecareassistance.com/careers>
>>>>>> <https://homecareassistance.com/>
>>>>>> Champions of Longevity
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> Timothy Thomas
>>>>> Head of Canada
>>>>> Home Care Assistance
>>>>> Office: 514-907-5065
>>>>> Fax: 514-221-4265
>>>>> 4464 Ste Catherine West
>>>>> Westmount, QC, H3Z1R7
>>>>> HomeCareAssistanceMontreal.ca
>>>>> ---
>>>>> Read Our Testimonials
>>>>> <https://www.homecareassistancemontreal.ca/reviews.html>
>>>>> We Are Hiring!
>>>>> <https://www.homecareassistancemontreal.ca/careers.html>
>>>>>
>>>>> <https://www.linkedin.com/company/home-care-assistance-montreal-soins-%C3%A0-domicile-/>
>>>>> <https://www.facebook.com/HCAGreaterMTL>
>>>>> <https://homecareassistance.com>
>>>>> Champions of Longevity
>>>>>
>>>>
>>>>
>>>> --
>>>> Keri Thrush
>>>> Director of Training and Development
>>>> Home Care Assistance
>>>> Direct: (949) 244-4575
>>>> 221 Main Street, Suite 520
>>>> San Francisco, CA 94105
>>>> homecareassistance.com
>>>> ---
>>>> Read Our Testimonials <https://homecareassistance.com/reviews>
>>>> Join Our Newsletter
>>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>>> We Are Hiring! <https://homecareassistance.com/careers>
>>>> <https://homecareassistance.com/>
>>>> Champions of Longevity
>>>>
>>>>
>>>
>>> --
>>> Timothy Thomas
>>> Head of Canada
>>> Home Care Assistance
>>> Office: 514-907-5065
>>> Fax: 514-221-4265
>>> 4464 Ste Catherine West
>>> Westmount, QC, H3Z1R7
>>> HomeCareAssistanceMontreal.ca
>>> ---
>>> Read Our Testimonials
>>> <https://www.homecareassistancemontreal.ca/reviews.html>
>>> We Are Hiring! <https://www.homecareassistancemontreal.ca/careers.html>
>>>
>>> <https://www.linkedin.com/company/home-care-assistance-montreal-soins-%C3%A0-domicile-/>
>>> <https://www.facebook.com/HCAGreaterMTL>
>>> <https://homecareassistance.com>
>>> Champions of Longevity
>>>
>>
>>
>> --
>> Keri Thrush
>> Director of Training and Development
>> Home Care Assistance
>> Direct: (949) 244-4575
>> 221 Main Street, Suite 520
>> San Francisco, CA 94105
>> homecareassistance.com
>> ---
>> Read Our Testimonials <https://homecareassistance.com/reviews>
>> Join Our Newsletter
>> <https://homecareassistance.com/healthy-longevity-newsletter>
>> We Are Hiring! <https://homecareassistance.com/careers>
>> <https://homecareassistance.com/>
>> Champions of Longevity
>>
>>
>
> --
> Timothy Thomas
> Head of Canada
> Home Care Assistance
> Office: 514-907-5065
> Fax: 514-221-4265
> 4464 Ste Catherine West
> Westmount, QC, H3Z1R7
> HomeCareAssistanceMontreal.ca
> ---
> Read Our Testimonials
> <https://www.homecareassistancemontreal.ca/reviews.html>
> We Are Hiring! <https://www.homecareassistancemontreal.ca/careers.html>
>
> <https://www.linkedin.com/company/home-care-assistance-montreal-soins-%C3%A0-domicile-/>
> <https://www.facebook.com/HCAGreaterMTL>
> <https://homecareassistance.com>
> Champions of Longevity
>


-- 
Keri Thrush
Director of Training and Development
Home Care Assistance
Direct: (949) 244-4575
221 Main Street, Suite 520
San Francisco, CA 94105
homecareassistance.com
---
Read Our Testimonials <https://homecareassistance.com/reviews>
Join Our Newsletter
<https://homecareassistance.com/healthy-longevity-newsletter>
We Are Hiring! <https://homecareassistance.com/careers>
<https://homecareassistance.com/>
Champions of Longevity