Re: LMS Access

Ok, perfect. Let me get HR involved to update Bamboo. As soon as this is
complete, a sync will happen which will enable you to utilize SSO.

For now, you can go ahead and manually access the LMS through the other
email and password.


On Wed, Feb 16, 2022 at 9:45 AM Timothy Thomas <tt@homecareassistance.com>
wrote:

> Yes I'm not sure where .dup came from, sorry I assumed it was something
> you wanted me to test with.
>
> My official account is tt@homecareassistance.com
>
> On Wed, Feb 16, 2022 at 12:43 PM Keri Thrush <
> kthrush@homecareassistance.com> wrote:
>
>> Thanks, Timothy. If you can manually log in with the following
>> information:
>>
>> username: tt@homecareassistance.dup
>> psswd: Changeme#1
>>
>> I just noticed that you're emailing from: tt@homecareassistance.com which
>> is causing the SSO to not work. The  tt@homecareassistance.dup is what
>> is in our HR system. Do we need to update this?
>>
>> On Wed, Feb 16, 2022 at 9:37 AM Timothy Thomas <tt@homecareassistance.com>
>> wrote:
>>
>>> I've tried my SSO and tt@homecareassistance.dup neither seem to be
>>> working.
>>>
>>> On Wed, Feb 16, 2022 at 12:09 PM Keri Thrush <
>>> kthrush@homecareassistance.com> wrote:
>>>
>>>> Do you mind trying the SSO one more time? I updated one area. If that
>>>> doesn't work, I will create a change password again until this is fixed.
>>>>
>>>> My apologies.
>>>>
>>>> On Wed, Feb 16, 2022 at 7:52 AM Timothy Thomas <
>>>> tt@homecareassistance.com> wrote:
>>>>
>>>>> It says "could not find your google account"...
>>>>>
>>>>> On Tue, Feb 15, 2022 at 8:26 PM Keri Thrush <
>>>>> kthrush@homecareassistance.com> wrote:
>>>>>
>>>>>> Hi Timothy,
>>>>>>
>>>>>> We agreed today on an additional sync feature. I didn't get
>>>>>> confirmation yet if it has been applied. We can try... Can you try
>>>>>> utilizing the Single Sign On with the email:
>>>>>> tt@homecareassistance.dup
>>>>>>
>>>>>> On Tue, Feb 15, 2022 at 5:18 PM Timothy Thomas <
>>>>>> tt@homecareassistance.com> wrote:
>>>>>>
>>>>>>> Hi Keri,
>>>>>>>
>>>>>>> I was able to access the platform yesterday with the temp login
>>>>>>> info, I updated my password but now I'm unable to log in.
>>>>>>>
>>>>>>> Any fix on the initial bug for SSO?
>>>>>>>
>>>>>>> Thanks!
>>>>>>> Tim
>>>>>>>
>>>>>>> On Tue, Feb 8, 2022 at 7:01 PM Keri Thrush <
>>>>>>> kthrush@homecareassistance.com> wrote:
>>>>>>>
>>>>>>>> Hi Timothy,
>>>>>>>>
>>>>>>>> I'm working with our development team to fix this. For a temporary
>>>>>>>> fix, do you mind manually logging in by using the following credentials:
>>>>>>>>
>>>>>>>>    - tt@homecareassistance.dup
>>>>>>>>    - password: Changeme#1
>>>>>>>>
>>>>>>>> For Dennis, he should be able to view courses outside of what he
>>>>>>>> has been enrolled in through clicking on "all courses" like the picture
>>>>>>>> below.
>>>>>>>>
>>>>>>>> Please let me know if I can help with anything else and I will
>>>>>>>> follow up with you as soon as possible with the SSO fix.
>>>>>>>>
>>>>>>>> [image: Screen Shot 2022-02-08 at 3.58.24 PM.JPG]
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, Feb 8, 2022 at 6:18 AM Timothy Thomas <
>>>>>>>> tt@homecareassistance.com> wrote:
>>>>>>>>
>>>>>>>>> Hi Keri,
>>>>>>>>>
>>>>>>>>> Stange, no I selected my account tt@homecareassistance.com. I
>>>>>>>>> tried again no and still was not able to log in.
>>>>>>>>>
>>>>>>>>> Sorry I got the title wrong its actually Dennis Fancy who was the
>>>>>>>>> previous owner along with Lindsey. His email address is
>>>>>>>>> dfancy@homecareassistance.com - If I understand correctly he can
>>>>>>>>> self-enroll? He claims to only be able to review the COVID and
>>>>>>>>> Spam/Phishing courses.
>>>>>>>>>
>>>>>>>>> Thank you,
>>>>>>>>> Tim
>>>>>>>>>
>>>>>>>>> On Tue, Feb 8, 2022 at 12:10 AM Keri Thrush <
>>>>>>>>> kthrush@homecareassistance.com> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Timothy,
>>>>>>>>>>
>>>>>>>>>> It looks like the email that your account is setup with is:
>>>>>>>>>> tt@homecareassistance.dup. Is this the address that was selected
>>>>>>>>>> for the SSO?
>>>>>>>>>>
>>>>>>>>>> The courses all have a self enrollment feature so you are more
>>>>>>>>>> than welcome to take any applicable courses.
>>>>>>>>>>
>>>>>>>>>> Just to be safe, I searched in bamboohr for the GM in Winnipeg.
>>>>>>>>>> If it is Lindsey Fancy, everything is up and going with her account in
>>>>>>>>>> OpenLMS.
>>>>>>>>>>
>>>>>>>>>> Thank you,
>>>>>>>>>>
>>>>>>>>>> On Mon, Feb 7, 2022 at 1:06 PM Timothy Thomas <
>>>>>>>>>> tt@homecareassistance.com> wrote:
>>>>>>>>>>
>>>>>>>>>>> Good afternoon,
>>>>>>>>>>>
>>>>>>>>>>> I'm trying to access the LMS portal and am currently receiving
>>>>>>>>>>> an error message when using the SSO option.
>>>>>>>>>>>
>>>>>>>>>>> Our GM in Winnipeg would also like to be signed up for
>>>>>>>>>>> Salesforce and Care Management courses. Is this something I can manage or
>>>>>>>>>>> is this done by you.
>>>>>>>>>>>
>>>>>>>>>>> Thank for clarifying,
>>>>>>>>>>> Tim
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> Timothy Thomas
>>>>>>>>>>> Head of Canada
>>>>>>>>>>> Home Care Assistance
>>>>>>>>>>> Office: 514-907-5065
>>>>>>>>>>> Fax: 514-221-4265
>>>>>>>>>>> 4464 Ste Catherine West
>>>>>>>>>>> <https://www.google.com/maps/search/4464+Ste+Catherine+West+Westmount,+QC,+H3Z1R7?entry=gmail&source=g>
>>>>>>>>>>> Westmount, QC, H3Z1R7
>>>>>>>>>>> <https://www.google.com/maps/search/4464+Ste+Catherine+West+Westmount,+QC,+H3Z1R7?entry=gmail&source=g>
>>>>>>>>>>> HomeCareAssistanceMontreal.ca
>>>>>>>>>>> ---
>>>>>>>>>>> Read Our Testimonials
>>>>>>>>>>> <https://www.homecareassistancemontreal.ca/reviews.html>
>>>>>>>>>>> We Are Hiring!
>>>>>>>>>>> <https://www.homecareassistancemontreal.ca/careers.html>
>>>>>>>>>>>
>>>>>>>>>>> <https://www.linkedin.com/company/home-care-assistance-montreal-soins-%C3%A0-domicile-/>
>>>>>>>>>>> <https://www.facebook.com/HCAGreaterMTL>
>>>>>>>>>>> <https://homecareassistance.com>
>>>>>>>>>>> Champions of Longevity
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Keri Thrush
>>>>>>>>>> Director of Training and Development
>>>>>>>>>> Home Care Assistance
>>>>>>>>>> Direct: (949) 244-4575
>>>>>>>>>> 221 Main Street, Suite 520
>>>>>>>>>> <https://www.google.com/maps/search/221+Main+Street,+Suite+520+San+Francisco,+CA+94105?entry=gmail&source=g>
>>>>>>>>>> San Francisco, CA 94105
>>>>>>>>>> <https://www.google.com/maps/search/221+Main+Street,+Suite+520+San+Francisco,+CA+94105?entry=gmail&source=g>
>>>>>>>>>> homecareassistance.com
>>>>>>>>>> ---
>>>>>>>>>> Read Our Testimonials <https://homecareassistance.com/reviews>
>>>>>>>>>> Join Our Newsletter
>>>>>>>>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>>>>>>>>> We Are Hiring! <https://homecareassistance.com/careers>
>>>>>>>>>> <https://homecareassistance.com/>
>>>>>>>>>> Champions of Longevity
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Timothy Thomas
>>>>>>>>> Head of Canada
>>>>>>>>> Home Care Assistance
>>>>>>>>> Office: 514-907-5065
>>>>>>>>> Fax: 514-221-4265
>>>>>>>>> 4464 Ste Catherine West
>>>>>>>>> <https://www.google.com/maps/search/4464+Ste+Catherine+West+Westmount,+QC,+H3Z1R7?entry=gmail&source=g>
>>>>>>>>> Westmount, QC, H3Z1R7
>>>>>>>>> <https://www.google.com/maps/search/4464+Ste+Catherine+West+Westmount,+QC,+H3Z1R7?entry=gmail&source=g>
>>>>>>>>> HomeCareAssistanceMontreal.ca
>>>>>>>>> ---
>>>>>>>>> Read Our Testimonials
>>>>>>>>> <https://www.homecareassistancemontreal.ca/reviews.html>
>>>>>>>>> We Are Hiring!
>>>>>>>>> <https://www.homecareassistancemontreal.ca/careers.html>
>>>>>>>>>
>>>>>>>>> <https://www.linkedin.com/company/home-care-assistance-montreal-soins-%C3%A0-domicile-/>
>>>>>>>>> <https://www.facebook.com/HCAGreaterMTL>
>>>>>>>>> <https://homecareassistance.com>
>>>>>>>>> Champions of Longevity
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Keri Thrush
>>>>>>>> Director of Training and Development
>>>>>>>> Home Care Assistance
>>>>>>>> Direct: (949) 244-4575
>>>>>>>> 221 Main Street, Suite 520
>>>>>>>> <https://www.google.com/maps/search/221+Main+Street,+Suite+520+San+Francisco,+CA+94105?entry=gmail&source=g>
>>>>>>>> San Francisco, CA 94105
>>>>>>>> <https://www.google.com/maps/search/221+Main+Street,+Suite+520+San+Francisco,+CA+94105?entry=gmail&source=g>
>>>>>>>> homecareassistance.com
>>>>>>>> ---
>>>>>>>> Read Our Testimonials <https://homecareassistance.com/reviews>
>>>>>>>> Join Our Newsletter
>>>>>>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>>>>>>> We Are Hiring! <https://homecareassistance.com/careers>
>>>>>>>> <https://homecareassistance.com/>
>>>>>>>> Champions of Longevity
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Timothy Thomas
>>>>>>> Head of Canada
>>>>>>> Home Care Assistance
>>>>>>> Office: 514-907-5065
>>>>>>> Fax: 514-221-4265
>>>>>>> 4464 Ste Catherine West
>>>>>>> <https://www.google.com/maps/search/4464+Ste+Catherine+West+Westmount,+QC,+H3Z1R7?entry=gmail&source=g>
>>>>>>> Westmount, QC, H3Z1R7
>>>>>>> <https://www.google.com/maps/search/4464+Ste+Catherine+West+Westmount,+QC,+H3Z1R7?entry=gmail&source=g>
>>>>>>> HomeCareAssistanceMontreal.ca
>>>>>>> ---
>>>>>>> Read Our Testimonials
>>>>>>> <https://www.homecareassistancemontreal.ca/reviews.html>
>>>>>>> We Are Hiring!
>>>>>>> <https://www.homecareassistancemontreal.ca/careers.html>
>>>>>>>
>>>>>>> <https://www.linkedin.com/company/home-care-assistance-montreal-soins-%C3%A0-domicile-/>
>>>>>>> <https://www.facebook.com/HCAGreaterMTL>
>>>>>>> <https://homecareassistance.com>
>>>>>>> Champions of Longevity
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Keri Thrush
>>>>>> Director of Training and Development
>>>>>> Home Care Assistance
>>>>>> Direct: (949) 244-4575
>>>>>> 221 Main Street, Suite 520
>>>>>> <https://www.google.com/maps/search/22