Hi Timothy, You would need each person accessing that account to download the Google Authenticator app and then use that to access the email. Thanks, Matt Bernard Matt Bernard IT Support Team Lead Home Care Assistance ____________________________________ Direct: 816-366-6117 homecareassistance.com --- Read Our Testimonials Join Our Newsletter We Are Hiring! Champions of Longevity
On
Wed, 16 Feb at 4:39 PM
, Timothy Thomas <tt@homecareassistance.com> wrote:
Hi there,
What is the recommended process for shared accounts, like our infomtl@homecareassistance.com - where our inquiries are sent too?
A text message or app validation is not ideal and the phone call to our office line would need to get through the auto attendant...Please advise.
Thank you,
Tim
On Wed, Feb 16, 2022 at 3:57 PM Terrence Vetter <terrence.vetter@homecareassistance.com> wrote:
Hello Everyone,
We see that you have yet to configure your Multi Factor Authentication for your corporate gmail account. It is imperative that you set up the MFA prior to Feb 28th or you will be locked out of your email!!
This minor change only takes a couple of minutes to set up and provides a significant layer of security to your authentication process.
We ask that you please take the time now to configure this for your account.
We are attaching the instructions as well as providing them here .
You can contact the IT Support team if you require help going through the steps at itsupport@homecareassistance.com
We appreciate your attention to this very important initiative.
Thank You
Terrence Vetter
Head of Information Security & Infrastructure
Home Care Assistance
homecareassistance.com
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Timothy Thomas
Head of Canada
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Office: 514-907-5065 Fax: 514-221-4265
4464 Ste Catherine West Westmount, QC, H3Z1R7 HomeCareAssistanceMontreal.ca
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