Hi Westley, The billing email on this account has been updated but we could not make that change in the portal. Would you be able to help and update the monthly billing notification should be sent to utility_rent@thekey.com? We are working for the payment to go out and they will be sent via ACH. Please confirm the banking details and remittance email address for payment notification. Thanks, AP Team
On
Wed, 17 Sep at 4:52 PM
, JosephTaylor <joey.taylor@thekey.com> wrote:
There seems to be an outstanding balance on our Canadian Rogers account. Has this been set up in coupa?
---------- Forwarded message --------- From: Joey Taylor <joey.taylor@thekey.com> Date: Wed, Sep 17, 2025 at 4:43 PM Subject: Fwd: Assistance et Soins à Domicile (Montréal) Inc 785976853 To: Timothy Thomas <tt@thekey.com>
Phishing?
---------- Forwarded message --------- From: Wesley Yip <Wesley.Yip@rci.rogers.com> Date: Wed, Sep 17, 2025 at 3:35 PM Subject: Assistance et Soins à Domicile (Montréal) Inc 785976853 To: joey.taylor@homecareassistance.com <joey.taylor@homecareassistance.com>
Hi,
We noticed a past due of 2309.18$ on account 785976853.
You could view your invoices through the business portal
Online Business Billing and Reporting (rogers.com)
Thank you and have a great day.
Wesley Yip
Rogers For Business
Credit Operations
800 De La Gauchetiere W
Montreal QC H5A 1K8
1-800-757-2773 ext. 1218
Wesley.yip@rci.rogers.ca
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-- Joey Taylor
Directeur Général/General Manager
514-907-5065
TheKey.ca